Zach Ciliotta-Young

Doer
DISC Type : ds

Chief Revenue Officer (CRO) - Slack at Salesforce

New York, New York, United States

Overview

Zach Ciliotta-Young is the Chief Revenue Officer for Slack at Salesforce, where he has held multiple global sales leadership roles. An alumnus of Fordham University, his career is built on sales success at companies like Indeed. com and SiteCompli. Colleagues describe him as ambitious, results-oriented, tenacious, and a skilled leader.

Zach is involved in his community, serving on the executive board of Succeed2gether, a non-profit focused on educational initiatives. While his public profile is largely professional, he attended St. Benedicts Preparatory School and Fordham University in the New York metropolitan area.

Unique fact: Zach provides public video demos on how he personally uses Slack to run his day-to-day operations and unite his go-to-market teams.

Personality Overview

Strategic Planner

Results Focused

Deliberate Doer

They are very professional in their approach and can weigh multiple perspectives together.  They exhibit a rare combination of being result-oriented but patient at the same time. They might take some time to make their mind up but once they do, they don't change it easily.

Topics They Care About

Revenue Growth
As CRO, he is focused on uniting go-to-market teams, accelerating deal velocity, and building a predictable engine for revenue growth using Slack.
AI in Collaboration
He discusses the importance of human collaboration and integrated tools for companies to successfully adopt and deploy AI and digital labor.
Sales Leadership
His career progression and recommendations highlight a focus on developing sales talent and fostering a results-oriented team environment.

Media Appearances

Zach has no verified media appearances

Work History

8-2025
Chief Revenue Officer (CRO) - Slack at Salesforce
2-2025 - 9-2025
Global Head of Sales and Revenue - Slack at Salesforce
3-2024 - 2-2025
Global Head of SMB / Growth, Slack at Salesforce
3-2016 - 2-2019
Head Of Sales at SiteCompli
6-2013 - 3-2016
Director of Sales at Indeed.com

Education

2000 - 2004
BA '04 from Fordham University
1996 - 2000
Education details unavailable from St. Benedict's Preparatory School

More Information

Social Presence :

Prographics :

Exp : 17 Location : New York, New York, United States Job Level : Leadership Designation : Chief Revenue Officer (CRO) - Slack at Salesforce
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Insights For Selling To Zach

During A Call Or A Meeting

DO's

  • Come across as a trustworthy professional and be respectful, they usually know their game
  • You can spend time on BANT (or other qualification methodology) but keep it to the point
  • Stick to your standard pitch and qualifying script, don't try to wing it

DONT's

  • Don't go over them unless you are left with no other option
  • Don't shy away from asking hard questions, but be extra polite
  • Don't take their patience for granted, avoid long-winding sermons

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Zach is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Zach

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Zach move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Zach take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Zach

Personality Compatibility


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