Zach Reid

Enthusiast
DISC Type : i

Support Engineer I at Mixpanel

Salt Lake City, Utah, United States

Overview

Zach has no verified overview

Personality Overview

Non-Confrontational

Optimistic

Story Driven

Unlike D or C types, they are convinced more by stories and testimonials.  They prefer to build relationships rather than staying totally transactional. They are generally friendly, so be careful when relying on their word.

Topics They Care About

Zach has no verified topics they care about

Media Appearances

Zach has no verified media appearances

Work History

2-2025
Support Engineer I at Mixpanel
8-2023 - 2-2025
Technical Support Associate at Stackline
10-2021 - 4-2023
AI Implementation Manager at Forethought
10-2020 - 10-2021
Premium Vision Customer Success Manager at 1-800 CONTACTS
10-2019 - 10-2020
Customer Service Manager at 1-800 CONTACTS

Education

Bachelor’s Degree from Brigham Young University

More Information

Social Presence :

Prographics :

Exp : 7 Location : Salt Lake City, Utah, United States Job Level : Middle Designation : Support Engineer I at Mixpanel
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Insights For Selling To Zach

During A Call Or A Meeting

DO's

  • Compliment them about their personality if you get a chance
  • Invite them for a lunch or a drink/coffee
  • Speak from experience about success that the product has seen with other customers

DONT's

  • Avoid overloading them with too much information
  • Don’t ask too many questions in one go, weave them into the flow
  • Don't be critical or challenge them openly, they can react defensively

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Zach is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Zach

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Zach move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Zach take some risk or not?

  • They can take some low-probability risks if needed.

You And Zach

Personality Compatibility


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