Zack Mance

Observer
DISC Type : ci

Head of Engineering at Burq

Denver, Colorado, United States

Overview

Zack Mance is an experienced engineering leader with over 15 years in software development, currently serving as Head of Engineering at Burq. He specializes in SaaS platform architecture and has a proven track record of scaling teams post-IPO. Colleagues describe him as a capable, dynamic, and versatile leader.

Based on his education at the University of Pittsburgh, he may follow the citys local sports teams. His online activity is primarily focused on technology and leadership, with occasional lighthearted commentary on the tech industry.

He was a key leader in scaling a single product and engineering group from a small startup team into a 150-person enterprise organization after its IPO.

Personality Overview

Value Driven

Curious

Example Seeker

They can sound friendly and charming but can quickly change gears to become inquisitive and probing.  They often ask many questions and rely heavily on information and documentation. They are generally good communicators and can be hard to convince.

Topics They Care About

Scaling Engineering Teams
He has direct experience scaling an engineering organization from a startup to a 150-person post-IPO enterprise team at UserTesting.
Logistics Technology
As Head of Engineering at Burq, he is focused on solving logistics problems at scale, sometimes using AI/ML, and shares updates on industry partnerships.
SaaS Architecture
A core focus throughout his career, he has deep experience in platform architecture, performance, security, and accessibility for customer-facing SaaS applications.

Media Appearances

Zack has no verified media appearances

Work History

8-2025
Head of Engineering at Burq
12-2023 - 2-2025
Senior Director of Engineering at UserTesting
8-2021 - 12-2023
Director Of Engineering at UserTesting
10-2020 - 12-2023
Senior Engineering Lead, Engineering Manager at UserTesting
8-2017 - 6-2018
Technical Product Manager at Techstars

Education

2004 - 2007
B.S. from University of Pittsburgh

More Information

Social Presence :

Prographics :

Exp : 13 Location : Denver, Colorado, United States Job Level : Mid-senior Designation : Head of Engineering at Burq
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Insights For Selling To Zack

During A Call Or A Meeting

DO's

  • Invite them for a social do but don’t rely solely on the relationship
  • Help them realize that there is no personal risk in making this decision
  • Ask them questions to understand their needs better while staying affable

DONT's

  • Avoid making offhand commitments
  • Don’t brush off any concerns, take all questions seriously
  • Don’t rely excessively on your relationship with them to win the deal

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Zack is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Zack

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Zack move?

  • They like to be detailed and take their time to arrive at decisions.
  • Can Zack take some risk or not?

  • They systematically evaluate all decisions and are unlikely to take many risks.

You And Zack

Personality Compatibility


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