Zack Miller

Wildcard
DISC Type : ics

Director, Global Infrastructure at Catalent Pharma Solutions

Cary, North Carolina, United States

Overview

Zack Miller is the Director of Global Infrastructure at Catalent Pharma Solutions, specializing in empowering the life sciences sector through technology. He has a track record of leading teams to significant achievements, including major improvements in Infrastructure as Code (IaC) and disaster recovery. Colleagues describe him as a patient and effective technical and business communicator.

Zack is a team-oriented leader who frequently expresses gratitude for his global team and actively recruits new talent. He values strong partner relationships and is involved in his local tech community, having served on the Board of Advisors for the North Carolina Technology Association (NC TECH).

His team achieved less than 15-minute recovery times over 16 disaster recovery tests on critical GxP systems in 2025.

Personality Overview

Friendly But Slow

Curious But Skeptical

ROI Driven

They are often friendly and nice, but can sometimes suprise you with their piercing questions  They are unlikely to ever become strong champions even when the conversations are going well; you should focus on cultivating other champions They typically tend to be late adopters even when they seem friendly and excited about what you have to sell

Topics They Care About

Pharma IT Infrastructure
Leads global infrastructure for a major pharmaceutical solutions provider with a focus on leveraging technology to empower the life sciences industry.
System Resilience
Highlighted his team's success in achieving sub-15-minute recovery times for critical GxP systems during extensive disaster recovery testing.
Team Empowerment
Frequently posts about his appreciation for his team and actively recruits, indicating a focus on building a strong, collaborative group.

Media Appearances

Zack has no verified media appearances

Work History

4-2024
Director, Global Infrastructure at Catalent Pharma Solutions
10-2023 - 4-2024
Sr. Manager, Global Infrastructure at Catalent Pharma Solutions
7-2022 - 3-2023
Associate Director, Information Technology at CARsgen Therapeutics
3-2022 - 10-2023
Chief Executive Officer at PharmHand
2-2022 - 11-2023
Board of Advisors at North Carolina Technology Association (NC TECH)

Education

Zack has no verified education history

More Information

Social Presence :

Prographics :

Exp : 14 Location : Cary, North Carolina, United States Job Level : Mid-senior Designation : Director, Global Infrastructure at Catalent Pharma Solutions
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Insights For Selling To Zack

During A Call Or A Meeting

DO's

  • Build rapport, it will come handy to handle hard questions later
  • Share testimonials from known people and give multiple examples of product value
  • Invite them for a social do but don’t rely solely on the relationship

DONT's

  • Avoid phrases like ‘trust me’, ‘you will just love it’ etc.
  • Don't ask them to move fast, let them take their time and digest all the information
  • Don’t overhype the product/pitch, keep it measured

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Zack is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Zack

  • They are likely to give you a clear answer without taking you around in circles. However, if you share a good relationship, they might not be so forthcoming.

Insights For Deal Planning

    How fast (or slow) will Zack move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Zack take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Zack

Personality Compatibility


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