Aakash Mathew

Energizer
DISC Type : I

Technical Support Specialist 3 at Sabre India

Bengaluru, Karnataka, India

Overview

Aakash Mathew is a Technical Support Specialist at Sabre India with a background in business administration from Annamalai University. He specializes in the travel technology sector, with expertise in Sabre, Google Cloud Platform, airline revenue management, and pricing strategy.

His career shows a transition from human resources at Amazon to progressively senior technical and product support roles, demonstrating a strong focus on customer service and problem-solving.

Unique fact: He possesses a distinct skill set combining human resources experience with deep technical knowledge in airline revenue systems and travel distribution platforms.

Personality Overview

Full Of Energy

Believer

Big Picture Person

Unlike C or D types, they are vocal with their opinions but not so much with their questions.  They are always positive and upbeat, so take their promises with a pinch of salt. They are not always early adopters but can be pursuaded by leveraging strong relationships.

Topics They Care About

Airline Revenue
His experience in revenue analysis and pricing strategy shows a clear focus on the financial and operational aspects of the airline industry.
Travel Technology
Demonstrates deep expertise in core industry platforms like Sabre and Global Distribution Systems (GDS), focusing on technical support and product analysis.
Corporate Travel
His skills in business travel, group travel, and agency management indicate a specialization in serving corporate and group travel clients.

Media Appearances

Aakash has no verified media appearances

Work History

11-2024
Technical Support Specialist 3 at Sabre India
3-2024 - 10-2024
Product Support Analyst 2 at Sabre India
5-2022 - 3-2024
Product Support Analyst at Sabre India
9-2021 - 4-2022
Human Resources Assistant at Amazon
7-2020 - 9-2021
Senior Associate at Concentrix

Education

7-2013 - 7-2016
Bachelor of Business Administration - BBA from Annamalai University

More Information

Social Presence :

Prographics :

Exp : 8 Location : Bengaluru, Karnataka, India Job Level : Junior Designation : Technical Support Specialist 3 at Sabre India
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Insights For Selling To Aakash

During A Call Or A Meeting

DO's

  • Use adjectives like ‘amazing’, ‘coolest’, ‘unbelievable’ etc.
  • Be friendly and entertaining in your conversation
  • Share some stories about how you you have helped people in similar positions succeed

DONT's

  • Don’t be too formal, focus on building comfort and trust
  • Don’t assume a yes just because they have not said no
  • Avoid overloading them with too much detail

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Aakash is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Aakash

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Aakash move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Aakash take some risk or not?

  • They may take certain risks that they deem unlikely of personal repercussions.

You And Aakash

Personality Compatibility


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