Aaron Suppel

Critic
DISC Type : C

Head of Product - Network Solution & Operations at American Express

Greater Brighton and Hove Area, United Kingdom

Overview

Aaron Suppel is the Head of Product for Network Solutions & Operations at American Express, where he leads product delivery for web experiences and next-generation payments. His background includes serving as Global VP of Digital Strategy at Tahzoo, leading complex digital transformations for major brands across dozens of markets.

Colleagues consistently describe him as a passionate, tenacious, and strategic leader with a strong creative vision. He holds leadership excellence certifications from a joint American Express & Harvard program.

He is a public speaker who has presented at industry summits and in webinars on topics like global content orchestration and personalized customer experiences.

Personality Overview

ROI Driven

Critic

Negotiator

They don’t appreciate bells and whistles unless backed by data.  They choose to analyze logically and value facts to emotions. They are quite likely to negotiate on pricing or other key terms.

Topics They Care About

Digital Transformation
He has a history of leading global 1000 companies through complex digital transformations, including launching Amex's strategy in over 60 markets.
Personalized CX
He has delivered industry webinars on how to achieve a truly individual customer experience by delivering personalized content to customers around the globe.
Next-Gen Payments
His current role at American Express is focused on the product development, management, and deployment of next-generation payments products and system integrations.

Media Appearances

Aaron has no verified media appearances

Work History

12-2020
Head of Product - Network Solution & Operations at American Express
12-2018 - 12-2020
Senior Product Owner- Global Network Services - Marketing at American Express
12-2018
Senior Product Owner Global Network Business at American Express
5-2015 - 6-2016
Global Vice President Digital Strategy at Tahzoo
11-2013 - 7-2015
Senior global Digital Marketing Manager - GNICS at American Express

Education

1999 - 2003
BSC(hons) from University of Plymouth
1995 - 1997
A Levels from Lewes Tertiary College

More Information

Social Presence :

Prographics :

Exp : 18 Location : Greater Brighton and Hove Area, United Kingdom Job Level : Mid-senior Designation : Head of Product - Network Solution & Operations at American Express
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Insights For Selling To Aaron

During A Call Or A Meeting

DO's

  • Don’t forget to mention how you compare to competition on both features and pricing
  • Leverage facts and figures wherever possible; use percentages, numbers etc.
  • Be ready to answer many clarity-seeking questions and requests for information

DONT's

  • Make extra effort to not seem pushy or confrontational
  • Do not use very emotional or colorful language
  • Avoid pushing them too much to involve other stakeholders unless it is critical

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Aaron is

  • Proven ROI, pricing and objective proof points are the factors that sway their decision.
  • Will you ever get a clear answer from Aaron

  • They are comfortable saying no if they are convinced that it is the correct decision.

Insights For Deal Planning

    How fast (or slow) will Aaron move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Aaron take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Aaron

Personality Compatibility


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