Aashima Khanduja
Login to view DISC.Aashima Khanduja is a customer support leader with over seven years of experience managing technical support teams for cloud-based analytics and AI solutions. She specializes in resolving complex issues in Linux-based environments and holds a Bachelor of Technology from Amrapali Group of Institutes.
She often reflects on the nuances of human interaction in the modern workplace. Her writing explores topics like building connections in a remote world, the psychology of customer service, and showing empathy for colleagues returning to the workforce after a personal break.
She analyzes chatbot conversations to improve automated support and documentation, highlighting the “invisible work” of support teams.
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