Abbie S.

Critic
DISC Type : C

Business Specialist at HSBC

Southend-On-Sea, England, United Kingdom

Overview

Abbie S. is a customer-focused Business Specialist at HSBC UK, dedicated to building strong relationships with businesses across the East of England. With an extensive career at HSBC and a Certificate in Retail Banking Conduct of Business, she excels in delivering compliant banking services while identifying opportunities for performance improvement.

Personality Overview

ROI Driven

Negotiator

Precise

They prefer to analyze logically and value objective facts over emotions.  They like to take decisions independently and do not seek others' support often. It is very likely that they will negotiate pricing or other important terms.

Topics They Care About

Local Business Networking
Actively attends local business events in the East of England, such as Business Buzz Brentwood and Let's Network, to connect with the community.
Small Business Growth
Promotes resources and webinars aimed at helping small businesses succeed, covering topics from financing growth to building a brand.
AI's Business Impact
Shows a keen interest in how emerging technologies like AI are reshaping the professional services industry and employment.

Media Appearances

Abbie has no verified media appearances

Work History

4-2022
Business Specialist at HSBC
9-2017 - 4-2022
Universal Banker-Expert at HSBC
8-2014 - 9-2017
Senior Customer Service Officer at HSBC
12-2011 - 8-2014
Customer Service Officer at HSBC
12-2009 - 11-2011
Meet and Greet at HSBC

Education

2011 - 2012
Certificate of Retail Banking Conduct of Business from LIBF
2011 - 2012
Advanced Level Apprenticeship in Providing Financial Services (General Insurance) from Financial Skills Partnership

More Information

Social Presence :

Prographics :

Exp : 23 Location : Southend-On-Sea, England, United Kingdom Job Level : Junior Designation : Business Specialist at HSBC
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Insights For Selling To Abbie

During A Call Or A Meeting

DO's

  • Use phrases like ‘expect X% improvement’, ‘data clearly shows’ etc.
  • Be ready to answer many clarity-seeking questions and requests for information
  • Be ready for penetrating questions and critical examination of your pitch

DONT's

  • Don’t try to give too many examples of other users, they like to make their own decisions
  • Don't give superficial answers, they are easily rattled by them
  • Don’t rush them till they have clearly gotten all the necessary information

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Abbie is

  • Proof of ROI, low pricing and objective proof points are the important factors for them.
  • Will you ever get a clear answer from Abbie

  • They do not mind saying no if they believe that it is the right decision.

Insights For Deal Planning

    How fast (or slow) will Abbie move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Abbie take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Abbie

Personality Compatibility


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