Abhay Singh in

Abhay Singh

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Sr. Director & Head- People Operations & Strategy at Dista
📍 Hyderabad, Telangana, India

Abhay is a strategic operations executive with over 15 years of experience in scaling global service operations and driving CX transformation. A Certified Business Continuity Professional, he is known for building high-performing teams across APAC, MENA, and GCC, and using RPA to significantly boost revenue and cut costs. Colleagues describe him as strategic, compassionate, and a true thought leader.

Originally from Jamshedpur (Tatanagar), Abhay holds a deep admiration for the Tata legacy, which was an integral part of his upbringing. His professional focus is on building thriving, unified cultures within companies that operate across international borders, reflecting a blend of his operational expertise and personal values.

Unique fact: He received a "Hall of Fame" award for setting up and scaling an international teacher operations team from the ground up.

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Experience
5 Years
Current Role
Sr. Director & Head- People Operations & Strategy
Job Level
Senior
Location
Hyderabad, Telangana, India
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Abhay cares about

Cross-Border Culture
Writes and posts about the challenges and strategies of building a unified, thriving company culture for global D2C startups.
People Operations
Currently Sr. Director & Head of People Operations, focusing on human capital management and scaling teams by hiring "owners, not employees. "
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Career

Work history

3-2025
Sr. Director & Head- People Operations & Strategy
Dista
4-2024 - 12-2024
VP / Head- Service Excellence, CX & Operations (Global)
Intangles
6-2022 - 4-2024
Director- Operations (Marketplace)
apna
12-2021 - 5-2022
Associate Director- Operations & CX Strategy
Freecharge
6-2021 - 12-2021
Associate Director- Operations
WhiteHat Jr
In the press

Media appearances

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Education
6-2008 - 7-2010
PGDBM
Sikkim Manipal University - Distance Education
2005 - 2008
Diploma
TATA Technical Centre, Jamshedpur
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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