Abi Thomas

Enthusiast
DISC Type : i

Practice Manager at EAST ALABAMA ALLERGY AND ASTHMA, PLLC

Auburn, Alabama, United States

Overview

Abi Thomas is a dedicated Practice Manager overseeing four businesses in Lee County, focusing on operational efficiency, financial oversight, and team management. Educated in Business and Healthcare Management, she is described by colleagues as detail-oriented and a strong team player, committed to delivering exceptional patient care.

Outside of her professional responsibilities, Abi has an interest in current events and scientific discovery, following publications like TIME and developments from organizations such as NASA.

She was nominated by her leadership at East Alabama Medical Center for the "50 For The Future" two-year leadership program.

Personality Overview

Amiable & Agreeable

Non-Confrontational

Story Driven

Unlike D or C types, they are convinced more by stories and testimonials.  They tend to be agreeable by nature, so take their promises with a pinch of salt.
 They are more about building relationships than just cutting deals.

Topics They Care About

Healthcare Operations
Her career focuses on streamlining daily operations, managing budgets, overseeing billing, and enhancing efficiency in medical practices.
Patient Experience
Actively works to improve patient satisfaction through effective scheduling, engagement strategies, and ensuring quality care.
Team Leadership
Responsible for recruiting, training, and supervising staff. She was also selected for the "50 For The Future" leadership program.

Media Appearances

Abi has no verified media appearances

Work History

2-2019
Practice Manager at EAST ALABAMA ALLERGY AND ASTHMA, PLLC
1-2017 - 2-2019
Physician Practice Coordinator - East Alabama Rheumatology at East Alabama Medical Center
12-2014 - 1-2017
CV Surgery Office Registration Representative at East Alabama Medical Center
5-2014 - 12-2014
Claims Analyst at East Alabama Medical Center
1-2014 - 6-2018
Medical Scribe/Medical Assistant - PRN at American Family Care

Education

2015 - 12-2018
Business Management with a Minor in Health Care Management from Athens State University
2008 - 2013
Office Management with Medical Coding Degree from Southern Union State Community College

More Information

Social Presence :

Prographics :

Exp : 12 Location : Auburn, Alabama, United States Job Level : Middle Designation : Practice Manager at EAST ALABAMA ALLERGY AND ASTHMA, PLLC
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Insights For Selling To Abi

During A Call Or A Meeting

DO's

  • Invite them for a lunch or a drink/coffee
  • Ask them how their day is going or exchange some other pleasantries
  • Refer to interesting customer testimonials and stress on great customer experience

DONT's

  • Avoid overloading them with too much information
  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time
  • Don’t ask too many questions in one go, weave them into the flow

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Abi is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Abi

  • They are unlikely to say no directly.

Insights For Deal Planning

    How fast (or slow) will Abi move?

  • They are not very fast decision makers, even while they continue to stay engaged.
  • Can Abi take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Abi

Personality Compatibility


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