Abrar Hossain

Energizer
DISC Type : I

Sr. ServiceNow Developer at Aflac

Orlando, Florida, United States

Overview

Abrar Hossain is a Senior ServiceNow Developer with over eight years of experience specializing in end-to-end platform implementations. His expertise spans across a wide range of modules including ITSM, ITOM, GRC, SecOps, and HRSD, leveraging the ITIL framework to optimize enterprise service management.

Holds an extensive list of ServiceNow certifications, including Certified Implementation Specialist in ITSM, SPM, HRSD, Discovery, Service Mapping, and the complete ITOM Suite.

Personality Overview

Big Picture Person

Relationship Oriented

Full Of Energy

They are always positive and upbeat, so take their promises with a pinch of salt.  They are really good at seeing what the long-term impacts of their decisions could be. Unlike C or D types, they are vocal with their opinions but not so much with their questions.

Topics They Care About

ServiceNow Implementation
Specializes in end-to-end implementations across a wide range of ServiceNow suites, including ITSM, SPM, ITOM, GRC, SecOps, and HRSD.
IT Process Automation
Focuses on automating processes using tools like Flow Designer and Business Rules to drive efficiency and solve complex business problems.
IT Operations (ITOM)
Holds multiple specialist certifications in the ITOM suite, including Discovery, Service Mapping, and Event Management, indicating deep technical proficiency.

Media Appearances

Abrar has no verified media appearances

Work History

5-2024
Sr. ServiceNow Developer at Aflac
7-2021 - 5-2024
Sr. ServiceNow Developer at Lockheed Martin
2-2020 - 6-2021
Sr. ServiceNow Developer at Raytheon Technologies
7-2017 - 2-2020
ServiceNow Developer at L3Harris Technologies
5-2016 - 8-2016
ServiceNow Admin/Engineer at Lockheed Martin

Education

Abrar has no verified education history

More Information

Social Presence :

Prographics :

Exp : 8 Location : Orlando, Florida, United States Job Level : N/A Designation : Sr. ServiceNow Developer at Aflac
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Insights For Selling To Abrar

During A Call Or A Meeting

DO's

  • Speak enthusiastically with energy, maintain a clear and confident tone
  • Be friendly and entertaining in your conversation
  • Do some small talk, ask them how things are going on their side

DONT's

  • Avoid overloading them with too much detail
  • Don’t be excessively objective, be a storyteller
  • Don’t be too formal, focus on building comfort and trust

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Abrar is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Abrar

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Abrar move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Abrar take some risk or not?

  • They may take certain risks that they deem unlikely of personal repercussions.

You And Abrar

Personality Compatibility


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