Adam Downing

Energizer
DISC Type : I

Head of Metering Services at SSE Business Energy

Basingstoke, England, United Kingdom

Overview

Adam Downing is an energy industry veteran with 20 years of experience, primarily in customer solutions. As Head of Metering Services for SSE Business Energy, he leads over 100 team members, focusing on operational excellence and extracting maximum value from service provisions.

Adam is passionate about developing people and processes to foster a high-performing, inclusive culture. He is highly resilient and determined, aiming for success in every endeavor. He stays informed on business trends through publications like the Harvard Business Review.

Unique fact: He leads a large and diverse team with staff based across three different countries: England, Scotland, and Wales.

Personality Overview

Relationship Oriented

Informal

Enthusiastic

They are not always early adopters but can be pursuaded by leveraging strong relationships.  They excel at seeing the bigger picture, and the long-term impact of their decisions. They are people oriented, friendly and like creating new connections.

Topics They Care About

Operational Leadership
Leads a diverse team of over 100 employees across multiple UK locations, managing budgets and third-party contracts to ensure service excellence.
People Development
States a passion for developing people and fostering an inclusive, high-performing culture within his operational teams.
Customer Solutions
Has built a 20-year career predominantly in the customer solution space within the energy sector, from operational to leadership roles.

Media Appearances

Adam has no verified media appearances

Work History

4-2018
Head of Metering Services at SSE Business Energy
5-2015
Customer Service Manager at SSE plc
4-2011
Manager at SSE plc

Education

9-2019 - 4-2024
Bachelor's degree from Hult Ashridge Executive Education
1997 - 2002
Education details unavailable from The vyne

More Information

Social Presence :

Prographics :

Exp : 15 Location : Basingstoke, England, United Kingdom Job Level : Mid-senior Designation : Head of Metering Services at SSE Business Energy
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Insights For Selling To Adam

During A Call Or A Meeting

DO's

  • Share some stories about how you you have helped people in similar positions succeed
  • Do some small talk, ask them how things are going on their side
  • Use phrases like ‘people will love’, ‘massive impact’ etc.

DONT's

  • Don’t be excessively objective, be a storyteller
  • Avoid ifs and buts, don’t talk too much about the risks etc.
  • Avoid cutting into their flow

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Adam is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Adam

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Adam move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Adam take some risk or not?

  • They can take certain risks that are unlikely to have personal consequences.

You And Adam

Personality Compatibility


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