Adam Rowlands in

Adam Rowlands

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Service Delivery Director at British Gas
📍 Kingston upon Hull, England Metropolitan Area, United Kingdom

Adam Rowlands is the Service Delivery Director at British Gas, where he has held several leadership positions, including Digital Product Director and Head Of Customer Resolutions. His career demonstrates a consistent focus on customer-centric roles within the energy sector. He is an alumnus of Barry Boys Comprehensive School.

Based on his public activity, Adam appears to be a supportive and engaged leader within his professional network. He actively celebrates the successes of his colleagues and offers assistance to his connections, fostering a collaborative and encouraging environment.

Adam is driven by the mission of "Helping the UK live Sustainably, simply and affordably. "

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Experience
4 Years
Current Role
Service Delivery Director
Job Level
Mid-senior
Location
Kingston upon Hull, England Metropolitan Area, United Kingdom
Personality Overview

How Adam shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Adam cares about

Customer Experience
His career progression from Head Of Customer Resolutions to Service Delivery Director highlights a deep focus on improving the end-to-end customer journey.
Service Delivery
His current director-level role is centered on the operational excellence and delivery of services for a major UK energy provider.
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Career

Work history

3-2024
Service Delivery Director
British Gas
2-2023 - 3-2024
Digital Product Director
British Gas
6-2021 - 2-2023
Head Of Customer Resolutions
British Gas
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
9-1987 - 7-1993
Secondary School Education
Barry Boys Comprehensive School
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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