Adam Stevens

Inquirer
DISC Type : cd

Senior Workstation Engineer at The Scotts Miracle-Gro Company

Columbus, Ohio Metropolitan Area, United States

Overview

Adam is a Senior Workstation Engineer at The Scotts Miracle-Gro Company with experience in both enterprise and consumer technical support. He is an ITIL and JAMF 200 certified professional with expertise in workstation management tools like PDQ and Altiris, as well as warehouse technology.

Outside of his direct IT roles, Adam has a background in academic research, stemming from his time at Capital University. His experience also extends to sales and customer-facing roles, where he analyzed customer needs, managed high call volumes, and exceeded sales quotas.

Unique fact: Adam presented research at two academic conferences and was a top contender for the Bruning Award for Outstanding Undergraduate Research.

Personality Overview

Upfront

Hard To Convince

Demanding

They care equally about the product and its potential impact.  They don’t always try to control the conversation but neither do they like yielding it fully. They focus on objectivity in a pitch and pay little attention to bells and whistles.

Topics They Care About

Workstation Management
As a Senior Workstation Engineer, he specializes in managing user endpoints using tools like Jamf, PDQ, and Altiris Console.
ITIL Processes
He holds an ITIL Foundation Level certification, indicating an interest in structured IT service management and best practices for delivering value to users.
Academic Research
He has presented research at two academic conferences and was nominated for an award for his undergraduate work, suggesting a passion for inquiry and data.

Media Appearances

Adam has no verified media appearances

Work History

1-2018
Senior Workstation Engineer at The Scotts Miracle-Gro Company
1-2017 - 1-2018
Universal Help Desk Specialist at PCM: The Right Technology, Delivered.
6-2016 - 1-2017
IT Analyst at Nationwide Insurance
3-2016 - 5-2016
Provisioning Engineer at CenturyLink
8-2015 - 3-2016
Technology Specialist at The Cellular Connection

Education

2011 - 2015
Bachelors from Capital University
2009 - 2011
Education details unavailable from Sinclair Community College

More Information

Social Presence :

Prographics :

Exp : 13 Location : Columbus, Ohio Metropolitan Area, United States Job Level : Middle Designation : Senior Workstation Engineer at The Scotts Miracle-Gro Company
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Insights For Selling To Adam

During A Call Or A Meeting

DO's

  • Stress on the business value that your product offers
  • Tell them that you are there to help them create visible impact within their organization
  • Make sure that you you respond to any queries from them quickly

DONT's

  • Refrain from asking too many questions
  • Don't try too hard to get friendly, let it happen with time
  • Avoid long winding pitches, stay objective

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Adam is

  • Confidence in the product plays an important role, followed by powerful testimonials.
  • Will you ever get a clear answer from Adam

  • They might hesitate a little, but they will say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Adam move?

  • Their decision making speed is somewhere in the middle.
  • Can Adam take some risk or not?

  • Once they have analyzed the pros and cons, they can take some risks.

You And Adam

Personality Compatibility


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