Adriana Aparecida Candioto

Questioner
DISC Type : c

Coordenadora de atendimento ao cliente at Copa Energia

Osasco, São Paulo, Brazil

Overview

Adriana Aparecida Candioto is the Customer Service Coordinator at Copa Energia, where she has built a remarkable 28-year career. A dedicated leader, she recently spearheaded the launch of the companys new, large-scale Customer Service Center, demonstrating her commitment to growth and project execution.

Outside of her direct industry, Adriana follows the operations of major multinational corporations like IBM and Unilever, suggesting an interest in large-scale business strategy and innovation.

After a 28-year tenure with the company, she is now leading a new chapter of customer service innovation at Copa Energia.

Personality Overview

Systematic

Not Easily Convinced

Cautious & Analytical

They prefer to fully evaluate every situation.  While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters. They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.

Topics They Care About

Customer Experience
She led the implementation of a new, large-scale Customer Service Center, showing a strong focus on improving the customer journey.
Team Leadership
In a recent post about a major project, she publicly thanked her team for their dedication and tireless work, highlighting her value for collaboration.
Career Dedication
Her 28-year career with a single company showcases a deep-seated belief in loyalty, commitment, and navigating long-term organizational change.

Media Appearances

Adriana has no verified media appearances

Work History

1-1997 - 5-2025
Coordenadora de atendimento ao cliente at Copa Energia

Education

Adriana has no verified education history

More Information

Social Presence :

Prographics :

Exp : 28 Location : Osasco, São Paulo, Brazil Job Level : N/A Designation : Coordenadora de atendimento ao cliente at Copa Energia
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Insights For Selling To Adriana Aparecida

During A Call Or A Meeting

DO's

  • Emphasise more on facts and measurable benefits
  • Keep some extra margin in hand as they will likely negotiate the pricing
  • Emphasize on objective proof of ROI, help them do a thorough evaluation

DONT's

  • Avoid rushing them, be polite and patient
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Don’t overhype the product/pitch, keep it measured

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Adriana Aparecida is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Adriana Aparecida

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Adriana Aparecida move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Adriana Aparecida take some risk or not?

  • If they believe that they have analyzed the situation well, they can take a little risk.

You And Adriana Aparecida

Personality Compatibility


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