Adriana Heideker
Login to view DISC.Adriana Heideker is the Chief Claims Officer for Zurich Brazil, a role she has held since 2019. With a career in insurance since 2004, she is an operations executive with deep experience in claims, call centers, and supplier management, holding an MBA from Fundação Getulio Vargas. Colleagues describe her as focused, determined, and dynamic.
Her posts indicate a strong focus on collaboration, celebrating joint efforts between the claims and commercial teams. She actively champions initiatives related to sustainability with suppliers and the professional development of specialized labor within the automotive repair industry, reflecting a commitment to broader societal and industry impact.
She played an active role in the construction of the Affinity Insurance Model in Brazil during her time at major financial institutions.
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