Adriana Madiolo

Critic
DISC Type : C

Customer Success Services Vice President - Brazil at Oracle

São Paulo, São Paulo, Brazil

Overview

Adriana Madiolo is a senior executive with over 20 years at Oracle, currently serving as the VP of Customer Success Services for Brazil. She leads large-scale cloud organizations with a focus on growth, profitability, and ensuring customers maximize the return on their cloud investments. She holds a post-graduate degree from FGV - Fundação Getulio Vargas.

Adriana is passionate about continuous learning and global collaboration. She recently attended the intensive "Managing Innovation" program at Harvard Business School, which she described as an inspiring experience marked by rich exchanges with participants from a wide range of industries and countries around the world.

Unique Fact: She has a keen interest in converting learning into tangible technological adoption and real-world impact for customers.

Personality Overview

Negotiator

Precise

Critic

They like to do things independently and don’t look for support from others.  It is very likely that they will negotiate pricing or other important terms. Unless the value is proven by data, they are unlikely to value fancy features.

Topics They Care About

Customer Value Realization
Her role as VP of Customer Success Services is centered on driving customer retention, expansion, and value realization for enterprise accounts.
Managing Innovation
Attended an intensive executive program at Harvard Business School specifically on Managing Innovation, valuing the exchange of diverse perspectives.
Cloud Investment ROI
Focuses on partnering with leadership and product teams to ensure customers maximize the return on their cloud technology investments.

Media Appearances

Adriana has no verified media appearances

Work History

12-2023
Customer Success Services Vice President - Brazil at Oracle
3-2022 - 12-2023
Services Sales Snr Director, ACS Brazil at Oracle
7-2021 - 3-2022
Services Sales Director, ACS Brazil at Oracle
6-2020 - 7-2021
Services Sales Snr Manager Public Sector at Oracle
8-2018 - 6-2020
Services Sales Executive at Oracle

Education

2008 - 2010
Post-Graduation from FGV - Fundação Getulio Vargas
2008 - 2009
Certification from APICS - The Association for Operations Management

More Information

Social Presence :

Prographics :

Exp : 21 Location : São Paulo, São Paulo, Brazil Job Level : Senior Designation : Customer Success Services Vice President - Brazil at Oracle
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Insights For Selling To Adriana

During A Call Or A Meeting

DO's

  • Leverage facts and figures wherever possible; use percentages, numbers etc.
  • If you can, show them industry reports or analyst comments instead of sharing anecdotal stories
  • Be ready for penetrating questions and critical examination of your pitch

DONT's

  • Don’t rush them till they have clearly gotten all the necessary information
  • Avoid pushing them too much to involve other stakeholders unless it is critical
  • Make extra effort to not seem pushy or confrontational

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Adriana is

  • Proven ROI, pricing and objective proof points are the factors that sway their decision.
  • Will you ever get a clear answer from Adriana

  • They are comfortable saying no if they are convinced that it is the correct decision.

Insights For Deal Planning

    How fast (or slow) will Adriana move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Adriana take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Adriana

Personality Compatibility


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