Aenoy Bouttavong

Critic
DISC Type : C

Senior Manager, Disputes & Support at Course Hero

San Jose, California, United States

Overview

Aenoy has no verified overview

Personality Overview

Objective Thinker

Precise

Negotiator

They like to do things independently and don’t look for support from others.  They are quite likely to negotiate on pricing or other key terms. They don’t appreciate bells and whistles unless backed by data.

Topics They Care About

Aenoy has no verified topics they care about

Media Appearances

Aenoy has no verified media appearances

Work History

4-2023
Senior Manager, Disputes & Support at Course Hero
3-2022
Customer Operations Manager at Course Hero
10-2014
Customer Operations Lead at Course Hero
10-1999 - 10-2014
Customer Service Team Lead at Interline Brands

Education

2016 - 2017
Bachelor’s Degree from San Francisco State University
2010 - 2016
Associate’s Degree from San Jose City College

More Information

Social Presence :

Prographics :

Exp : 26 Location : San Jose, California, United States Job Level : Middle Designation : Senior Manager, Disputes & Support at Course Hero
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Insights For Selling To Aenoy

During A Call Or A Meeting

DO's

  • Be ready for penetrating questions and critical examination of your pitch
  • Tell them what ROI they can expect
  • Use phrases like ‘expect X% improvement’, ‘data clearly shows’ etc.

DONT's

  • Avoid phrases like ‘trust me’, ‘others just love’ etc.
  • Do not use very emotional or colorful language
  • Avoid pushing them too much to involve other stakeholders unless it is critical

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Aenoy is

  • Proven ROI, pricing and objective proof points are the factors that sway their decision.
  • Will you ever get a clear answer from Aenoy

  • They are comfortable saying no if they are convinced that it is the correct decision.

Insights For Deal Planning

    How fast (or slow) will Aenoy move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Aenoy take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Aenoy

Personality Compatibility


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