Ahmed Zahid Zahid

Energizer
DISC Type : I

Lead IT Technician at Walsh Construction Co.

Renton, Washington, United States

Overview

Ahmed Zahid Zahid is a Lead IT Support Technician at Walsh Construction Co. with expertise in desktop hardware and software support. Holding an Associates degree and Microsoft certifications, he specializes in help desk administration, system deployment, and troubleshooting operating system errors to provide rapid resolutions for end-users.

His background includes community-focused work as an AmeriCorps Specialist, where he provided technical support and facilitated computer training workshops. This experience highlights a commitment to using his technical skills to assist others. He also follows major technology companies like Microsoft and Xerox.

He is noted by supervisors for his exceptional patience, excellent customer service, and collaborative team spirit.

Personality Overview

Enthusiastic

Imaginative

Full Of Energy

Unlike C or D types, they are vocal with their opinions but not so much with their questions.  They are not always early adopters but can be pursuaded by leveraging strong relationships. They are people oriented, friendly and like creating new connections.

Topics They Care About

Help Desk Administration
His role involves administering help desk software, tracking tickets through resolution, and creating documentation to streamline support processes.
End-User Technical Support
Specializes in delivering high-quality, rapid resolutions for end-users by diagnosing and troubleshooting a wide range of hardware and software issues.
IT System Deployment
Manages the procurement of new systems and peripherals, applying corporate images to hardware and performing installations for the company.

Media Appearances

Ahmed has no verified media appearances

Work History

1-2017
Lead IT Technician at Walsh Construction Co.
8-2014 - 12-2016
Help Desk Support Technician at Walsh Construction Co.
9-2013 - 7-2014
AmeriCorps Specialist at WorkSource Renton
1-2009 - 3-2012
Computer Lab Assistant at South Seattle CC--IT Department

Education

2010 - 2013
Associate's degree from South Seattle College

More Information

Social Presence :

Prographics :

Exp : 15 Location : Renton, Washington, United States Job Level : Mid-senior Designation : Lead IT Technician at Walsh Construction Co.
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Insights For Selling To Ahmed Zahid

During A Call Or A Meeting

DO's

  • Talk anecdotally about the customer experience that your product offers
  • Invite them for a lunch or a drink/coffee
  • Do some small talk, ask them how things are going on their side

DONT's

  • Avoid cutting into their flow
  • Don’t push them to make a decision too fast, let them get comfortable first
  • Don’t be too formal, focus on building comfort and trust

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ahmed Zahid is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Ahmed Zahid

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Ahmed Zahid move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Ahmed Zahid take some risk or not?

  • They can accept limited risks, ones that they think will not impact them personally.

You And Ahmed Zahid

Personality Compatibility


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