Ajay πŸ’« Singh in

Ajay πŸ’« Singh

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Vice President of Sales & CX Solutions | Travel & Hospitality | Business Process Services at Coforge
📍 Atlanta, Georgia, United States

Ajay Singh is the Vice President of Sales & CX Solutions at Coforge, specializing in the travel, transportation, and hospitality sectors. With over 16 years of experience, he focuses on designing cost-effective CX solutions using Gen AI and digital transformation. Colleagues describe him as knowledgeable, dedicated, and passionate.

Based on his activity, Ajay appears to be a people-centric leader, focused on building his team and maintaining strong professional relationships. He often shares opportunities within his practice and expresses gratitude for his clients, colleagues, and friends, wishing them well during holidays like Thanksgiving.

He has personally helped over 100 travel companies strategize and improve their contact center operations.

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Experience
18 Years
Current Role
Vice President of Sales & CX Solutions | Travel & Hospitality | Business Process Services
Job Level
Senior
Location
Atlanta, Georgia, United States
Personality Overview

How Ajay shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Ajay cares about

CX in Travel
His entire career is dedicated to enhancing the customer experience and optimizing operations for travel, transportation, and hospitality brands.
Generative AI Solutions
He is deeply involved in developing Gen AI and digital solutions to improve contact center effectiveness and traveler journeys.
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Career

Work history

8-2023
Vice President of Sales & CX Solutions | Travel & Hospitality | Business Process Services
Coforge
7-2023 - 8-2023
General Manager | Customer Success | Travel & Hospitality
IGT Solutions
6-2022 - 7-2023
General Manager & Head | CX Solutions | Travel & Hospitality
IGT Solutions
11-2021 - 6-2022
Director - CX Solutions | North & South America | Travel & Hospitality
IGT Solutions
8-2016 - 11-2021
Head - CX Solutions & PreSales | Americas | Travel & Hospitality
IGT Solutions
In the press

Media appearances

Ajay Singh – Blog Author Page on Coforge. Featured in Coforge
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Enhanced CX Using Knowledge Management in Travel and Hospitality Contact Centers. Featured in Coforge Blog
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Education
2001 - 2004
Bachelor's Degree
University of Delhi
2005 - 2007
Master of Business Administration - MBA
University of Delhi
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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