Akshay Agrawal in

Akshay Agrawal

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Director at Zendesk
📍 Fremont, California, United States

Akshay is a Director at Zendesk, where he has progressed through multiple data engineering and leadership roles. He specializes in creating end-to-end Business Intelligence solutions and is also involved in pre-sales for complex use cases. Colleagues describe him as an inspiring team leader, a holistic systems thinker, and a subject matter expert.

During his university years, Akshay was actively involved in extracurriculars, serving as a coordinator for the Gravitas technical festival and holding a life membership with the Red Cross Society. These experiences highlight his early engagement in both community service and organizational leadership, complementing his technical education.

He holds a Masters degree in Financial Engineering, a unique academic background that he combines with his deep expertise in data analytics.

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Experience
13 Years
Current Role
Director
Job Level
Mid-senior
Location
Fremont, California, United States
Personality Overview

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Communication Style
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Priorities

Topics Akshay cares about

AI in Customer Experience
His social media activity indicates a focus on AI's role in enhancing customer experience, a key strategic initiative at Zendesk.
Enterprise Data Platforms
He has built his career developing customized BI solutions, covering the entire data pipeline from ETL and data modeling to reporting and dashboarding for strategic clients.
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Career

Work history

9-2021
Director
Zendesk
9-2020 - 9-2021
Senior Engineering Manager, Data Engineering
Zendesk
7-2019 - 8-2020
Engineering Manager, Data Engineering
Zendesk
1-2018 - 6-2019
Lead Data Engineer, Enterprise Data & Analytics
Zendesk
10-2015 - 1-2018
Sr. Data Engineer, Enterprise Data & Analytics
Zendesk
In the press

Media appearances

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Education
2011 - 2012
MS
University of Illinois Urbana-Champaign
2006 - 2010
B.Tech
Vellore Institute of Technology
2003 - 2005
XII
DAV Public School,Kota
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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