Al Gonzalez

Enthusiast
DISC Type : i

Director of Operations at Wayfair

Ogden, Utah, United States

Overview

Al has no verified overview

Personality Overview

Amiable & Agreeable

Non-Confrontational

Story Driven

Unlike D or C types, they are convinced more by stories and testimonials.  They are more about building relationships than just cutting deals. They agree with others often, so exercise caution when relying on their word.

Topics They Care About

Al has no verified topics they care about

Media Appearances

Al has no verified media appearances

Work History

6-2011
Director of Operations at Wayfair
2-2011 - 11-2011
Director of Los Angeles Operations at VXI Global Solutions, Inc
7-2010 - 2-2011
Customer Service Senior Operations Manager at Netflix
7-2010 - 11-2010
Senior Customer Service Center Manager at Netflix
12-2007 - 7-2010
Director of Operations at Asurion

Education

2009 - 2011
Organizational Management from Ashford University
1992 - 1996
Industrial Distribution - Logistics from University of Houston

More Information

Social Presence :

Prographics :

Exp : 18 Location : Ogden, Utah, United States Job Level : Mid-senior Designation : Director of Operations at Wayfair
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Insights For Selling To Al

During A Call Or A Meeting

DO's

  • Invite them for a lunch or a drink/coffee
  • Refer to interesting customer testimonials and stress on great customer experience
  • Speak from experience about success that the product has seen with other customers

DONT's

  • Avoid overloading them with too much information
  • Don’t be too formal with them, they trust informality more
  • Don’t ask too many questions in one go, weave them into the flow

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Al is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Al

  • They probably won't say no directly.


Insights For Deal Planning

    How fast (or slow) will Al move?

  • They are not the ones to make fast decisions, even while they stay committed.
  • Can Al take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Al

Personality Compatibility


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