Alan Manuel

Commander
DISC Type : D

Managing Principal at Smarter Solutions Pty Ltd

Sydney, New South Wales, Australia

Overview

Alan is the Managing Principal of Smarter Solutions, a recognised leader with over 30 years of experience in the payments industry. He specializes in strategy, regulatory compliance, risk, and data security. Colleagues describe him as a "true professional, " "knowledgeable, " and "technically proficient, " with a notable background in International Economics from the University of Sydney.

Away from his professional focus, Alan shows a keen interest in social causes and civic duty. He actively raises awareness about modern slavery, advocates for mental health discussions, and has contributed his time to the Australian Electoral Commission in various operational roles during elections.

He initiated and chaired a national discussion group for major financial institutions to coordinate the implementation of PCI DSS security standards.

Personality Overview

Risk-Taker

Candid & Clear

Decisive

They put a lot of effort into ensuring personal success.  They respond better to strong and respectful interactions. They prefer to move quickly, and expect the same from others.

Topics They Care About

Payments Compliance
Has extensive senior management experience coordinating industry relations, compliance, and regulatory participation for over 100 financial institution clients.
Data Security Standards
Demonstrated industry leadership by initiating and chairing the National PCIDSS Discussion Group to align major financial institutions on security implementation.
Fintech Operations
Possesses hands-on experience in the development and operation of fintech start-ups, including the implementation of the first contactless transactions on a financial institution card.

Media Appearances

Alan has no verified media appearances

Work History

12-2000
Managing Principal at Smarter Solutions Pty Ltd
6-2016 - 8-2016
Polling Place Second in Charge and Post Poll Voting Count Co-ordinator Multiple Electorates at Australian Electoral Commission
1-2013 - 12-2014
Chairman National PCIDSS Discussion Group at Australian PCI Payments Industry
9-2007 - 12-2014
Senior Manager Industry Relations, Compliance and Advisory at Cuscal Limited
9-2005 - 9-2007
Senior Manager Compliance and Implementation at Cuscal Limited

Education

1991 - 1992
Business Administration and Management from Charles Sturt University
1974 - 1980
International Economics from University of Sydney

More Information

Social Presence :

Prographics :

Exp : 16 Location : Sydney, New South Wales, Australia Job Level : Mid-senior Designation : Managing Principal at Smarter Solutions Pty Ltd
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Insights For Selling To Alan

During A Call Or A Meeting

DO's

  • Make sure that you circle back fast on any action items, it wins their trust
  • Use phrases like ‘it’s your decision’, ‘strategic impact’ etc.
  • Objectively showcase the impact that your product creates

DONT's

  • Don’t be in a rush to invite them for a social meet and greet
  • Don't try too hard to forge relationships with them
  • Do not back off when challenged, respond with a confident, objective answer instead

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Alan is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Alan

  • If they are not convinced, they will say no without any hesitation.

Insights For Deal Planning

    How fast (or slow) will Alan move?

  • If convinced, they can reach decisions quite fast.
  • Can Alan take some risk or not?

  • They do not shy away from taking risks, but can be quite binary about them.

You And Alan

Personality Compatibility


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