Alanna Klein

Observer
DISC Type : ic

Quality Assurance Director at CNA Insurance

Houston, Texas, United States

Overview

Alanna Klein is a Quality Assurance Director at CNA Insurance with deep expertise in risk management, particularly within the construction and energy sectors. An alumna of The University of Texas at Austin, she focuses on improving portfolio profitability by identifying market trends and mitigating operational risks for organizations.

She is a thought leader in her field, actively sharing her knowledge on emerging industry risks through speaking engagements and podcast appearances.

Personality Overview

Example Seeker

Value Driven

Assertive

They are generally strong communicators and are not easy to convince.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They are likely to ask many questions and look heavily for supporting information.

Topics They Care About

Construction Risk
She has spoken at industry events and on podcasts about emerging risks and macroeconomic trends specifically impacting the construction industry.
Risk Control
Her entire career, from Liberty Mutual to CNA, has centered on risk control, loss prevention, and helping organizations manage their total cost of risk.
Insurtech Innovation
As the former Director of Loss Control for an Insurtech MGU, she has direct experience leveraging new technology to inform risk management strategies.

Media Appearances

Alanna has no verified media appearances

Work History

8-2024
Quality Assurance Director at CNA Insurance
1-2024 - 8-2024
Director of Loss Control at Kinetic Insurance
4-2021 - 12-2023
Product Director - Construction & Energy at Liberty Mutual Insurance
10-2019 - 4-2021
Quality Assurance Consultant - Risk Control Services at Liberty Mutual Insurance
1-2016 - 10-2019
Technical Consultant at Liberty Mutual Insurance

Education

2003 - 2007
Bachelor of Science (BS) from The University of Texas at Austin

More Information

Social Presence :

Prographics :

Exp : 16 Location : Houston, Texas, United States Job Level : Mid-senior Designation : Quality Assurance Director at CNA Insurance
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Insights For Selling To Alanna

During A Call Or A Meeting

DO's

  • Ask them questions to understand their needs better while staying affable
  • Build rapport, it will come handy to handle hard questions later
  • Persuade objectively how your product will help them achieve their goals

DONT's

  • Don’t try to rush them into a decision, provide all necessary information first
  • Avoid making offhand commitments
  • Don’t rely excessively on your relationship with them to win the deal

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Alanna is

  • Proven value, strong testimonials are important to them, relationships will have some weightage.
  • Will you ever get a clear answer from Alanna

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Alanna move?

  • They like to analyze well and then make their decisions.
  • Can Alanna take some risk or not?

  • They evaluate their decisions systematically and are less likely to take risks.

You And Alanna

Personality Compatibility


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