Albert Banh in

Albert Banh

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Associate Director, Software QA, Patient Support Services at IQVIA
📍 Greater Philadelphia, United States

Albert Banh is an Associate Director of Software Quality Assurance at IQVIA, specializing in Agile methodologies, test automation, and API testing. An experienced Test Quality Leader and certified Scrum Master, he holds a Bachelor of Science in Information Sciences and Technology from The Pennsylvania State University and has earned multiple professional awards.

Demonstrating a strong commitment to continuous improvement, Albert actively pursues professional development, recently completing courses in leadership and growth mindset. He is also personally proactive, having obtained an Adult and Pediatric First Aid/CPR/AED certification, showing an interest in preparedness and community well-being.

Unique fact: Albert is a recipient of both the Silver Impact Award and the Q3 2025 PSS Growth Award at IQVIA.

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Experience
7 Years
Current Role
Associate Director, Software QA, Patient Support Services
Job Level
Mid-senior
Location
Greater Philadelphia, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Albert cares about

Software Quality
His entire career, current role as Associate Director of Software QA, and skills focus on quality assurance, test automation, and API testing.
Agile Methodologies
He is a Certified ScrumMaster (CSM), Certified Scrum Product Owner (CSPO), and Professional Scrum Master (PSM I), indicating deep expertise in this area.
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Career

Work history

6-2025
Associate Director, Software QA, Patient Support Services
IQVIA
9-2024 - 6-2025
Senior Consultant/Product Quality Lead, IQVIA Digital
IQVIA
12-2022 - 6-2025
Senior Consultant/Product Quality Lead, Digital Enablement CoE
IQVIA
11-2020 - 1-2021
Associate Director of Product Quality Assurance & Scrum Master
Wicket
7-2019 - 1-2021
Associate Director of Product Quality Assurance
ISM Connect
In the press

Media appearances

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Education
Bachelor of Science (B.S.)
Penn State University
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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