Albert Banh

Activist
DISC Type : Cd

Associate Director, Software QA, Patient Support Services at IQVIA

Greater Philadelphia, United States

Overview

Albert Banh is an Associate Director of Software Quality Assurance at IQVIA, specializing in Agile methodologies, test automation, and API testing. An experienced Test Quality Leader and certified Scrum Master, he holds a Bachelor of Science in Information Sciences and Technology from The Pennsylvania State University and has earned multiple professional awards.

Demonstrating a strong commitment to continuous improvement, Albert actively pursues professional development, recently completing courses in leadership and growth mindset. He is also personally proactive, having obtained an Adult and Pediatric First Aid/CPR/AED certification, showing an interest in preparedness and community well-being.

Unique fact: Albert is a recipient of both the Silver Impact Award and the Q3 2025 PSS Growth Award at IQVIA.

Personality Overview

Observative

Logical And Quick

Meticulous

They don’t always try to control the conversation but neither do they like yielding it fully.  They can be nudged to make faster decisions by offering what they value. They focus on objectivity in a pitch and pay little attention to bells and whistles.

Topics They Care About

Software Quality
His entire career, current role as Associate Director of Software QA, and skills focus on quality assurance, test automation, and API testing.
Agile Methodologies
He is a Certified ScrumMaster (CSM), Certified Scrum Product Owner (CSPO), and Professional Scrum Master (PSM I), indicating deep expertise in this area.
Leadership Development
He recently completed certifications in "Leadership Presence in Action" and "Leading with a Growth Mindset", sharing these accomplishments publicly.

Media Appearances

Albert has no verified media appearances

Work History

6-2025
Associate Director, Software QA, Patient Support Services at IQVIA
9-2024 - 6-2025
Senior Consultant/Product Quality Lead, IQVIA Digital at IQVIA
12-2022 - 6-2025
Senior Consultant/Product Quality Lead, Digital Enablement CoE at IQVIA
11-2020 - 1-2021
Associate Director of Product Quality Assurance & Scrum Master at Wicket
7-2019 - 1-2021
Associate Director of Product Quality Assurance at ISM Connect

Education

Bachelor of Science (B.S.) from Penn State University

More Information

Social Presence :

Prographics :

Exp : 7 Location : Greater Philadelphia, United States Job Level : Mid-senior Designation : Associate Director, Software QA, Patient Support Services at IQVIA
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Insights For Selling To Albert

During A Call Or A Meeting

DO's

  • Refer to testimonials from others in similar positions
  • Be crisp while making the pitch
  • Highlight the competitive differentiation of your product

DONT's

  • Don't try too hard to get friendly, let it happen with time
  • Avoid repeating yourself or making generalizations
  • Don’t expect them to change their mind quickly if they say no once

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Albert is

  • Belief in the product plays an important role, followed by objective proof and testimonials.
  • Will you ever get a clear answer from Albert

  • They may hesitate slightly, but if they are not convinced, they will say no.

Insights For Deal Planning

    How fast (or slow) will Albert move?

  • Their decision making speed is somewhere in the middle.
  • Can Albert take some risk or not?

  • They can take risks only after they have analyzed the advantages and disadvantages.

You And Albert

Personality Compatibility


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