Alejandra Cantú

Examiner
DISC Type : cs

Gerente Recuperación Despachos Externos at AFIRME Grupo Financiero

Monterrey, Nuevo León, Mexico

Overview

Alejandra is a seasoned credit recovery manager with a 19-year tenure at AFIRME Grupo Financiero, where she leads external collection strategies. A law graduate from Universidad Autónoma de Nuevo León, she is recognized for her innovative approach and ability to develop high-performing teams.

She is deeply invested in corporate culture, actively participating in internal communication projects and company wellness initiatives like blood drives. Alejandra also shows a strong interest in professional development and womens leadership, attending programs on personal branding and success.

Unique fact: She has built her entire two-decade career within AFIRME, demonstrating remarkable loyalty and consistent growth within one institution.

Personality Overview

Late Adopter

Process Oriented

Tough To Convince

They do not like taking risks at all and go for proven options in the end.  Being observant comes to them naturally. They tend to be clear about their needs and limitations and are unlikely to promise too much.

Topics They Care About

Credit Recovery Strategy
With 19 years of focused experience, she designs and implements effective strategies for external collection agencies to achieve institutional goals.
Team Leadership
Her leadership style is centered on transferring knowledge, developing skills, and inspiring the professional growth of her colleagues.
Women's Leadership
She participated in the "Top Women Leaders" program, showing a clear interest in topics like personal branding and professional empowerment for women.

Media Appearances

Alejandra has no verified media appearances

Work History

5-2023
Gerente Recuperación Despachos Externos at AFIRME Grupo Financiero
2-2012 - 4-2023
Supervisor de Despachos de Cobranza at AFIRME Grupo Financiero
2-2007 - 2-2012
Supervisor de cobranza en call center at AFIRME Grupo Financiero

Education

2000 - 2005
Licenciatura en Derecho from Facultad de Derecho y Criminología
Lic en Derecho from Universidad Autónoma de Nuevo León

More Information

Social Presence :

Prographics :

Exp : 18 Location : Monterrey, Nuevo León, Mexico Job Level : N/A Designation : Gerente Recuperación Despachos Externos at AFIRME Grupo Financiero
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Insights For Selling To Alejandra

During A Call Or A Meeting

DO's

  • Be firm in your communication and stay in control
  • Spend time addressing concerns around risk and change, they will have them even if they don't express them
  • First of all, focus on building their confidence by sharing examples, case studies etc.

DONT's

  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Avoid getting into storytelling mode, especially when they ask specific questions
  • Don't be very accepting if that is your natural style, stay firm

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Alejandra is

  • Low-risk, adoption by others are very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Alejandra

  • Often, they don't say no, or keep going about it in circles.

Insights For Deal Planning

    How fast (or slow) will Alejandra move?

  • They do not like to rush and therefore can be quite slow in their decision-making.
  • Can Alejandra take some risk or not?

  • They have little risk-appetite and prefer to take measured decisions.

You And Alejandra

Personality Compatibility


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