Alexia Weber is a Senior Customer Success Manager at La Growth Machine, where she leads a team focused on customer satisfaction and product optimization. Her background spans tourism, marketing, and business development, with an MBA from Ecole Internationale Tunon and certifications in SQL and Google Sheets.
Her interests lie in tourism, and she follows organizations like Atout France, the national tourism development agency. This passion is rooted in her earlier career, where she worked as a tourist guide and in front-office roles within the hospitality industry, managing client logistics and experiences.
She transitioned from managing in-store customer experiences at IKEA to leading customer success in a B2B SaaS environment.
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