Alexis Patler

Questioner
DISC Type : c

Customer Experience Manager at Athleta

Greater Harrisburg Area, United States

Overview

Alexis Patler is an experienced retail leader, currently serving as a Customer Experience Manager at Athleta. With a strong background in store and operations management for brands like Soft Surroundings and Burlington, she specializes in inventory control, loss prevention, and recruiting. She holds an Associate of Arts in Business from St. Petersburg College.

Based on her professional history and skills, Alexis demonstrates a commitment to fostering team growth and development. Her interests include major brands like The Walt Disney Company, suggesting an appreciation for strong brand storytelling and customer engagement on a large scale.

She has a consistent track record of management roles across diverse retail environments, from Pacsun to Ann Inc. , showcasing her adaptability.

Personality Overview

Not Easily Convinced

Price-Sensitive

Systematic

They prefer to do thorough analysis of any situation.  It is quite likely of them to ask for pricing or other concessions. They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.

Topics They Care About

Customer Experience
Her current role as a Customer Experience Manager at Athleta and extensive background in retail management underscores her focus on creating positive customer journeys.
Retail Operations
She has held several roles, including Operations Manager and Store Manager, focused on inventory control, loss prevention, and overall store functionality.
Talent Development
Skills like recruiting, employee training, and people development are consistently listed across her previous roles, and she actively posts about hiring.

Media Appearances

Alexis has no verified media appearances

Work History

11-2022
Customer Experience Manager at Athleta
9-2019 - 8-2022
Store Manager at Soft Surroundings
1-2013 - 9-2019
Operations Manager at Burlington Stores, Inc.
11-2011 - 1-2013
Store Manager at ANN INC.
9-2005 - 11-2011
Store Manager at Pacsun

Education

Associate of Arts - AA from St. Petersburg College

More Information

Social Presence :

Prographics :

Exp : 20 Location : Greater Harrisburg Area, United States Job Level : Middle Designation : Customer Experience Manager at Athleta
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Insights For Selling To Alexis

During A Call Or A Meeting

DO's

  • Emphasize on objective proof of ROI, help them do a thorough evaluation
  • Share as much information as possible regarding your product
  • Emphasise more on facts and measurable benefits

DONT's

  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Don’t try to be too friendly or informal with them
  • Avoid rushing them, be polite and patient

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Alexis is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Alexis

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Alexis move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Alexis take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Alexis

Personality Compatibility


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