Ali Ashraf

Enthusiast
DISC Type : i

Chief Operating Officer at Qubit AI

London, England, United Kingdom

Overview

Ali is the Chief Operating Officer at ChatPandas, DevPandas, and QubitAI, where he focuses on crafting AI-driven customer experiences and achieving operational excellence. A graduate of London South Bank University, he is described by colleagues as a strategic, customer-focused leader who empowers his teams to innovate.

His leadership philosophy centers on the idea that true success comes from synergy and collaboration, empowering team members to think creatively. He actively shares his insights on business strategy and efficiency with his professional network, showing a passion for continuous improvement and thought leadership.

Since joining ChatPandas in 2019, his forward-thinking vision has directly resulted in a 90% increase in customer-related performance metrics.

Personality Overview

Consensus Focused

Story Driven

Optimistic

Unlike D or C types, they are convinced more by stories and testimonials.  They prefer to build relationships rather than staying totally transactional. They tend to be agreeable by nature, so take their promises with a pinch of salt.


Topics They Care About

Operational Excellence
He started a dedicated content series to share key insights, strategies, and best practices for driving efficiency and innovation in business operations.
AI in BPO
Actively discusses how AI is transforming the BPO industry by automating routine tasks and enhancing customer support with tools like chatbots.
Customer Experience
His professional mission is to craft unforgettable customer experiences using AI-driven support, a focus noted in his work history and recommendations.

Media Appearances

Ali has no verified media appearances

Work History

11-2024
Chief Operating Officer at Qubit AI
1-2023
Chief Operating Officer at DevPandas
8-2018
Chief Operating Officer (COO) at ChatPandas
4-2017 - 8-2018
Head of Client Success at ChatPandas

Education

Bachelor of Arts - BA from London South Bank University

More Information

Social Presence :

Prographics :

Exp : 8 Location : London, England, United Kingdom Job Level : Leadership Designation : Chief Operating Officer at Qubit AI
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Insights For Selling To Ali

During A Call Or A Meeting

DO's

  • Compliment them about their personality if you get a chance
  • Speak from experience about success that the product has seen with other customers
  • Refer to interesting customer testimonials and stress on great customer experience

DONT's

  • Don't be critical or challenge them openly, they can react defensively
  • Don’t be too formal with them, they trust informality more
  • Don’t be excessively objective, be like a storyteller with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ali is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Ali

  • They are unlikely to say no directly.

Insights For Deal Planning

    How fast (or slow) will Ali move?

  • They are not very fast decision makers, even while they continue to stay engaged.
  • Can Ali take some risk or not?

  • They can take some low-probability risks if needed.

You And Ali

Personality Compatibility


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