Alimou Ba is an Information Technology Service Desk Manager at Ricoh USA, Inc. , with over seven years of management experience. Holding an MBA in IT Management from Western Governors University and an ITIL V4 certification, he specializes in enhancing service desk operations, boosting team collaboration, and increasing customer satisfaction through technology.
He successfully streamlined daily operations by adopting the latest technology to integrate systems, use automation, and eliminate waste.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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