Allison Cawley is a Data Insights Manager at bet365 with over 20 years of experience in the gaming sector. She specializes in using data for workforce and customer experience optimization, having led a global NICE WFM software implementation. She holds degrees in Psychology and Criminology from the University of Staffordshire.
She is driven by delivering excellent customer service while ensuring employee well-being and satisfaction. Allison values teamwork and innovation, frequently highlighting her colleagues achievements and supporting company-wide charitable events. She actively participates in industry conferences to stay current on trends.
Unique fact: Allison was part of the leadership team that implemented the ADA Chatbot at bet365.
Read the full overview →They usually prefer to drive the conversation. They measure a product on its merit but can be influenced by strong testimonials. They don’t mind taking a stand if they believe in something.
Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.
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