Alma Duffey

Enigma
DISC Type : cdi

Chief Executive Officer at Veloquix LLC

San Antonio, Texas, United States

Overview

Alma Duffey is the CEO of Veloquix LLC, a SaaS startup focused on smart call-answering systems. She leverages over 20 years of experience in the hospitality industry to drive customer service innovation. Alma is actively scaling her company through mentorship and pitch competitions.

After a long career in hospitality, Alma took time off to start a family before founding her own tech company. She is engaged with her local community, hosting workshops for groups like Working Moms of San Antonio and showing interest in local brands like the Spurs.

Unique fact: Alma transitioned from being a senior manager in the restaurant industry to founding a technology startup utilizing AI and LLMs.

Personality Overview

Hard To Convince

Persuasive & Assertive

Friendly Yet Blunt

They are likely to ask many questions and look heavily for supporting proof as well as information.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing  They are generally strong communicators and are not easy to convince.

Topics They Care About

Startup Growth
Actively participates in pitch competitions, seeks mentorship, and is focused on accelerating her company's growth and finding new opportunities.
AI for Business
Her company is implementing LLMs into voice bots and building chatbots, showing a direct interest in applying AI to solve business communication challenges.
Supporting Working Mothers
Demonstrates a passion for empowering other working parents by hosting workshops for the "Working Moms of San Antonio" community.

Media Appearances

Alma has no verified media appearances

Work History

9-2024
Chief Executive Officer at Veloquix LLC
4-2023
Full-time parenting at Veloquix LLC
7-2021 - 4-2022
Senior Dining Manager at Bj’s Brewhouse
6-2020 - 4-2021
Assistant General Manager at Rainforest Cafe
4-2020 - 4-2021
Assistant General Manager at Smashin Crab

Education

Alma has no verified education history

More Information

Social Presence :

Prographics :

Exp : 12 Location : San Antonio, Texas, United States Job Level : Leadership Designation : Chief Executive Officer at Veloquix LLC
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Insights For Selling To Alma

During A Call Or A Meeting

DO's

  • Build rapport slwly without rushing, it will come handy to handle hard questions later
  • Help them realize that any personal risk in making this decision is far less compared to what the results could mean for them
  • Use a combination of data as well as stories for your pitch, a ppt might not be necessary

DONT's

  • Don’t brush off any concerns, take all questions seriously. They are easily deterred
  • Avoid making offhand commitments, understand the root of their concerns first
  • Don’t be too objective but make sure to pad your storytelling with data points

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Alma is

  • Proven value, strong objective evidence are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Alma

  • They are practical and friendly, but can give a clear response with a little prodding

Insights For Deal Planning

    How fast (or slow) will Alma move?

  • They like to be detailed, so unless they develop strong conviction, they can take their time to arrive at decisions
  • Can Alma take some risk or not?

  • They evaluate their decisions systematically and do not take risks that often, unless you can get them to develop strong conviction

You And Alma

Personality Compatibility


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