Amanda Stancil, MBA

Trailblazer
DISC Type : ID

Director Patient Connection Center at Piedmont

Atlanta Metropolitan Area, United States

Overview

Amanda Stancil is the Director of the Patient Connection Center at Piedmont Healthcare, bringing over 23 years of dedicated experience in healthcare management. Her expertise focuses on revenue cycle management and patient access operations. She holds an MBA from Capella University and is a certified QPI Blackbelt.

She dramatically improved patient call hold times for Rehab Scheduling from over four minutes down to just 37 seconds.

Personality Overview

Charismatic

Friendly But Fast

Assertive

They are charming and have the ability to align others behind their decisions.  They respond better to a combination of speed and relationship. They do not mind taking risks and can make hard decisions, if necessary.

Topics They Care About

Patient Experience
Her role centers on the "Patient Connection Center, " and she has a proven record of drastically improving patient wait times and scheduling efficiency.
Operational Efficiency
Demonstrated success by integrating two hospitals, improving scheduling turnaround from 9 days to 2, and achieving a QPI Blackbelt certification.
Revenue Cycle Management
A core component of her career, having previously served as the Director of Revenue Cycle, overseeing billing, collections, and financial analysis.

Media Appearances

Amanda has no verified media appearances

Work History

4-2022
Director Patient Connection Center at Piedmont
6-2021 - 3-2022
Director Of Support Services at Northeast Georgia Diagnostic Clinic
1-2019 - 10-2021
Director Revenue Cycle at Northeast Georgia Diagnostic Clinic
4-2013 - 1-2019
Practice Administrator III at Northeast Georgia Medical Center
11-2002 - 4-2013
Business Office Operations Coordinator (Promotion) at Northside Hospital

Education

Master of Business Administration - MBA from Capella University
1998 - 2002
Bachelor of Business Administration (BBA) from University of North Georgia

More Information

Social Presence :

Prographics :

Exp : 23 Location : Atlanta Metropolitan Area, United States Job Level : Mid-senior Designation : Director Patient Connection Center at Piedmont
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Insights For Selling To Amanda

During A Call Or A Meeting

DO's

  • Display high self-confidence and expect them to have a strong personality.
  • Use phrases like ‘your decision will’, ‘you will impact’ etc.
  • Help them visualize the impact of their decision

DONT's

  • Avoid unnecessary negativity or slowness
  • Don't make any commitments that you might not be able to fulfill
  • Don’t hesitate from asking them how they truly feel about your product

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Amanda is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Amanda

  • If they are not convinced, they will say no albeit in a friendly manner.


Insights For Deal Planning

    How fast (or slow) will Amanda move?

  • They can reach decisions quickly if they develop trust and confidence in the product.
  • Can Amanda take some risk or not?

  • They can take risks if necessary.

You And Amanda

Personality Compatibility


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