Amit Madhan

Critic
DISC Type : C

President & Group Head- IT & eBusiness at Thomas Cook India Limited

Mumbai, Maharashtra, India

Overview

Amit Madhan is a digital business evangelist leading IT and e-business for Thomas Cook India. He has a history of establishing eCommerce platforms in the insurance and travel sectors, leveraging his Masters in Management Studies from the University of Mumbai. Colleagues describe him as visionary, result-oriented, and passionate.

Based on his social media activity, Amit has a keen interest in personal health and wellness, engaging with experts on living a healthy life. His professional focus on travel also aligns with a likely personal interest in holidays and exploring new destinations.

As an early adopter, Amit championed e-commerces importance when many were skeptical after the initial dot-com bust.

Personality Overview

ROI Driven

Precise

Information Seeker

They prefer to do logical analysis and value evidence over emotions.  Unless the value is proven by data, they are unlikely to value fancy features. It is very likely that they will negotiate pricing or other important terms.

Topics They Care About

AI in Travel
He is actively implementing AI-driven solutions to personalize travel recommendations, streamline booking processes, and enhance customer experience through chatbots and data analysis at Thomas Cook.
Digital Transformation
He has led Thomas Cook's digital acceleration since 2019, implementing new platforms and an omnichannel model to create a seamless, contactless customer experience.
eCommerce Strategy
With a history of setting up e-channels for major companies like ICICI Lombard and Thomas Cook, he is an expert in building and scaling digital sales platforms.

Media Appearances

Interview with Amit Madhan, President and Group Head, Technology, e‑Business and ESG – Thomas Cook India Limited. Featured in Tele.net.in

See Now

Work History

10-2012
President & Group Head- IT & eBusiness at Thomas Cook India Limited
2-2002 - 9-2012
Vice-President eChannel at ICICI Lombard Gen. Ins. Co. Ltd.
2000 - 2002
sales manager at GE countrywide

Education

1998 - 2000
Masters in Management Studies (MMS) from University of Mumbai
1994 - 1997
Bachelor of Arts (B.A.) from Delhi University

More Information

Social Presence :

Prographics :

Exp : 26 Location : Mumbai, Maharashtra, India Job Level : N/A Designation : President & Group Head- IT & eBusiness at Thomas Cook India Limited
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Insights For Selling To Amit

During A Call Or A Meeting

DO's

  • Leverage facts and figures wherever possible; use percentages, numbers etc.
  • Tell them what ROI they can expect
  • Be ready to answer many clarity-seeking questions and requests for information

DONT's

  • Make extra effort to not seem pushy or confrontational
  • Don't give superficial answers, they are easily rattled by them
  • Avoid phrases like ‘trust me’, ‘others just love’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Amit is

  • Strong evidence of ROI, effective pricing, and proven data points matter the most to them.
  • Will you ever get a clear answer from Amit

  • It is not very hard for them to say no if they are not convinced about the decision.

Insights For Deal Planning

    How fast (or slow) will Amit move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Amit take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Amit

Personality Compatibility


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