Amit Pandey

Examiner
DISC Type : cs

Senior Developer at Total IT Global

Delhi, India

Overview

Amit is a Technical Lead and ServiceNow Developer with deep expertise in ITSM, CSM, and SPM modules. His career includes roles at Total IT Global, Paytm, and Capgemini. He holds multiple ServiceNow certifications, including CSA and CAD, and earned a Bachelor of Technology from Dr. A. P. J. Abdul Kalam Technical University.

Outside of his technical role, Amit is a passionate writer who finds solace in creating articles, poems, and stories. His background is unique, holding a Master of Arts in Journalism and Communication. He also shows an interest in Vedic philosophy, sharing insights on ancient hymns.

He is a self-described "Wordsmith & Coder, " blending a strong technical skill set with a creative passion for writing.

Personality Overview

Status Quo Seeker

Unexpressive

Late Adopter

They are always well-planned and adopt a systematic approach.  They are heavily focused on quality and prefer doing things the right way, even if it takes time. They do not like taking risks at all and go for proven options in the end.

Topics They Care About

ServiceNow Development
As a certified developer and technical lead, he focuses on modules like ITSM, CSM, and SPM, along with REST integrations and Service Portal development.
Strategic Portfolio Management
He recently earned his CIS-SPM certification, highlighting a current focus on aligning business strategy with execution and enabling smarter resource planning within organizations.
Creative Writing
He identifies as a "Wordsmith" and finds solace in writing articles, poems, and stories, demonstrating a strong passion for creative expression outside of his technical work.

Media Appearances

Amit has no verified media appearances

Work History

1-2024 - 5-2025
Senior Developer at Total IT Global
5-2020 - 12-2023
Developer at Total IT Global
5-2019 - 4-2020
Citizen Developer at Capgemini
4-2018 - 5-2019
Software Engineer at Paytm
6-2016 - 4-2018
System Engineer at Estel Technologies

Education

2012 - 2016
Bachelor of Technology - BTech from Dr. A.P.J. Abdul Kalam Technical University
Master of Arts - MA from Makhanlal Chaturvedi National University of Journalism and Communication, Bhopal

More Information

Social Presence :

Prographics :

Exp : 8 Location : Delhi, India Job Level : N/A Designation : Senior Developer at Total IT Global
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Insights For Selling To Amit

During A Call Or A Meeting

DO's

  • Expect them to be slow and cautious, encourage them to ask more questions
  • Ask them which other stakeholders would be important for this purchase decision
  • Be firm in your communication and stay in control

DONT's

  • Don't push them too hard to make fast decisions, give them time
  • Don't rely on relationship building even if they act pleasantly
  • Don't use phrases like 'do not worry', 'i promise' etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Amit is

  • For them, low risk and acceptance by others are very important, followed by proof of ROI.
  • Will you ever get a clear answer from Amit

  • Often, they don't say no, or keep going about it in circles.

Insights For Deal Planning

    How fast (or slow) will Amit move?

  • They do not like to take decisions in a hurry, so they could be slow in making their mind up.
  • Can Amit take some risk or not?

  • They are low on risk-appetite and prefer to make informed decisions.

You And Amit

Personality Compatibility


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