Amr Helmy

Commander
DISC Type : D

Chief Excutive Officer, Mountain View - Lighthouse at Mountain View

Cairo, Egypt

Overview

Amr Helmy is the Chief Executive Officer at Mountain View - Lighthouse, a strategic leader with over 20 years of multifaceted experience in real estate, banking, and telecom. A graduate of Helwan University, he is a seasoned customer experience (CX) expert known for his outstanding communication and problem-solving skills, focused on enhancing efficiency and profitability.

He is the founder of the Customer Experience Egyptian Association (CXEGA), the countrys first national platform dedicated to elevating CX standards across the Middle East and Africa.

Personality Overview

Risk-Taker

Strong-Willed

Impact-Driven

They are very proud of what they do.  They like to be in a position where they can control the conversation and terms. More than the product, they care about the effectiveness of the product.

Topics They Care About

Elevating CX
A recognized CX visionary who founded the Customer Experience Egyptian Association (CXEGA) to build a professional community and advance service excellence in Egypt and the broader region.
Human-Centric Real Estate
Believes real estate is about making people feel safe and at home. He champions creating emotionally engaging customer journeys that build loyalty and drive business outcomes.
Culture and Empathy
Emphasizes that culture and empathy, not just metrics, are the primary drivers of the next wave of customer experience, a topic he explored deeply on the LeadCast podcast.

Media Appearances

Amr has no verified media appearances

Work History

9-2025
Chief Excutive Officer, Mountain View - Lighthouse at Mountain View
12-2024
Co-Founder at CXEGA
10-2024
Chief Executive Officer at CEDO Consulting
12-2024 - 9-2025
Cheif Operations Officer at IL Cazar Developments
6-2023 - 11-2024
Cheif Customer Experience Officer / CEO Property & Assets Managment at Hyde Park Developments

Education

1996 - 1999
Bachelor's degree from Helwan University Cairo

More Information

Social Presence :

Prographics :

Exp : 2 Location : Cairo, Egypt Job Level : Leadership Designation : Chief Excutive Officer, Mountain View - Lighthouse at Mountain View
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Insights For Selling To Amr

During A Call Or A Meeting

DO's

  • Get to the point quickly instead of spending time doing small talk
  • When negotiating terms, help them build an impression that they are the ones calling the shots
  • Refer to testimonials from well-known industry leaders

DONT's

  • Avoid being a storyteller and don’t try to oversell
  • Don’t take too much time in sending them information if they ask for any
  • Do not back off when challenged, respond with a confident, objective answer instead

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Amr is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Amr

  • If they decide not to use your product, they will say no clearly.

Insights For Deal Planning

    How fast (or slow) will Amr move?

  • They can take decisions very fast if you manage to convince them.
  • Can Amr take some risk or not?

  • The risks don’t matter much to them.

You And Amr

Personality Compatibility


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