Amy A. Miller

Questioner
DISC Type : c

IT Technical Director (retired) at University of Pennsylvania

Wayne, Pennsylvania, United States

Overview

Amy is the retired IT Technical Director from the University of Pennsylvania, where she worked for nearly 27 years. She led the Enterprise Information & Analytics group, focusing on data warehousing, analytics, and business intelligence tools. She holds degrees from Harvard University and Drexel University.

After a distinguished career of almost 27 years at the University of Pennsylvania, she retired on July 3, 2025.

Personality Overview

Price-Sensitive

Value Seeker

Not Easily Convinced

They are more likely than others to negotiate on pricing and terms.  They prefer to do thorough analysis of any situation. They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.

Topics They Care About

Enterprise Analytics
As the former head of Penn's Enterprise Information & Analytics group, she has deep experience driving enterprise analytics strategy and implementation.
Data Warehousing
She was directly responsible for the University of Pennsylvania's Data Warehouse, including its technical infrastructure and the development of subject areas for analysis.
Team Leadership
After announcing her retirement, she actively promoted job openings for her successor and her former team, showing a commitment to their continued success.

Media Appearances

Amy has no verified media appearances

Work History

10-1997 - 7-2025
IT Technical Director (retired) at University of Pennsylvania
Manager, Customer Service at Knowledge Express Data Systems

Education

1992 - 1994
MS from Drexel University
1988 - 1992
AB from Harvard University

More Information

Social Presence :

Prographics :

Exp : 27 Location : Wayne, Pennsylvania, United States Job Level : Middle Designation : IT Technical Director (retired) at University of Pennsylvania
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Insights For Selling To Amy A.

During A Call Or A Meeting

DO's

  • Share as much information as possible regarding your product
  • Back up any claims with data and numbers
  • Tell them that you will come back if you don’t have a good answer for a question

DONT's

  • Don’t try to be too friendly or informal with them
  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Amy A. is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Amy A.

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Amy A. move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Amy A. take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Amy A.

Personality Compatibility


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