Amy Kempen

Energizer
DISC Type : I

Senior User Experience Designer at Highmark Health

St Louis, Missouri, United States

Overview

Amy Kempen is a Senior User Experience Designer at Highmark Health, specializing in making complex systems intuitive through data-driven design. With a BFA from Washington University in St. Louis, her career spans healthcare and finance. Colleagues describe her as talented, positive, and attentive to details.

Amy has a passion for visual design and information organization, stemming from her fine arts background. She actively engages with the professional design community, having connected with peers at AIGA conferences, and is dedicated to continuous learning and growth in her field.

Unique fact: She developed a web-based software application for medical providers to track patient enteral feeding pump data.

Personality Overview

Enthusiastic

Informal

Believer

Unlike C or D types, they are vocal with their opinions but not so much with their questions.  They are people oriented, friendly and like creating new connections. They are naturally enthusiastic, so take their promise with a pinch of salt.

Topics They Care About

Healthcare UX
Her recent career is focused on the healthcare industry at Highmark Health and Cardinal Health, working on e-commerce and patient data applications.
Data-Driven Design
She is passionate about using data and user feedback to create intuitive designs, a core part of her work at previous roles.
Design Systems
She has direct experience managing a design system to ensure visual and interactive consistency across a large-scale pharmaceutical platform.

Media Appearances

Amy has no verified media appearances

Work History

12-2022
Senior User Experience Designer at Highmark Health
9-2021 - 12-2022
UX/UI Designer at Cardinal Health
5-2020 - 9-2021
UX/UI Designer at Cardinal Health
10-2017 - 5-2020
Designer at TD Ameritrade
4-2015 - 10-2017
Digital Marketing Designer at Scottrade

Education

2016 - 2016
Front End Web Development from Savvy Coders
2005 - 2009
BFA from Washington University in St. Louis

More Information

Social Presence :

Prographics :

Exp : 11 Location : St Louis, Missouri, United States Job Level : Middle Designation : Senior User Experience Designer at Highmark Health
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Insights For Selling To Amy

During A Call Or A Meeting

DO's

  • Talk anecdotally about the customer experience that your product offers
  • Talk about their team and how your product will help them do things better and easier
  • Use adjectives like ‘amazing’, ‘coolest’, ‘unbelievable’ etc.

DONT's

  • Avoid cutting into their flow
  • Avoid ifs and buts, don’t talk too much about the risks etc.
  • Don’t assume a yes just because they have not said no

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Amy is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Amy

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Amy move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Amy take some risk or not?

  • They can accept limited risks, ones that they think will not impact them personally.

You And Amy

Personality Compatibility


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