Amy Velligan

Energizer
DISC Type : I

Head of Customer Service at Patagonia

Las Vegas, Nevada, United States

Overview

Amy has no verified overview

Personality Overview

Relationship Oriented

Informal

Believer

They are people oriented, friendly and like creating new connections.  They are naturally enthusiastic, so take their promise with a pinch of salt. They excel at seeing the bigger picture, and the long-term impact of their decisions.

Topics They Care About

Amy has no verified topics they care about

Media Appearances

Amy has no verified media appearances

Work History

12-2022
Head of Customer Service at Patagonia
9-2022 - 12-2022
Sr. Director, Customer Support at Compass
7-2021 - 9-2022
Director, Customer Support at Compass
12-2019 - 7-2021
Director, Customer Care at Walmart eCommerce
1-2019 - 12-2019
Associate Director, Customer Care at Walmart eCommerce

Education

Bachelor of Arts (BA) from UCLA

More Information

Social Presence :

Prographics :

Exp : 14 Location : Las Vegas, Nevada, United States Job Level : Mid-senior Designation : Head of Customer Service at Patagonia
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Insights For Selling To Amy

During A Call Or A Meeting

DO's

  • Use adjectives like ‘amazing’, ‘coolest’, ‘unbelievable’ etc.
  • Share some stories about how you you have helped people in similar positions succeed
  • Talk about their team and how your product will help them do things better and easier

DONT's

  • Don’t be excessively objective, be a storyteller
  • Avoid ifs and buts, don’t talk too much about the risks etc.
  • Don’t assume a yes just because they have not said no

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Amy is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Amy

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Amy move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Amy take some risk or not?

  • They may take certain risks that they deem unlikely of personal repercussions.

You And Amy

Personality Compatibility


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