Ana Cristina Novaes Costa is the Superintendent of Post-Sales at Seguros Unimed, a strategic role she assumed in July 2025. With 28 years of experience in health and dental insurance, she focuses on strengthening client relationships and enhancing the customer journey. She holds degrees in Business Administration and Actuarial Sciences.
Ana has a unique dual background in Business Administration with a focus on Marketing, and in Actuarial Sciences, giving her a blend of customer-centric and analytical expertise.
Ana Cristina Novaes Costa
Superintendente de Relacionamento Clientes at SulAmerica ING
São Paulo, São Paulo, Brazil
Overview
Topics They Care About
Customer Journey
Her new strategic role at Seguros Unimed is centered on managing and improving the entire post-sales customer journey to ensure a positive experience.
Client Retention
A key goal of her new department is to implement actions focused on customer loyalty and turning clients into brand advocates.
Post-Sales Strategy
She leads the recently created Superintendence of Post-Sales, a key part of the company's new commercial strategy, making this her primary professional focus.
Media Appearances
Ana has no verified media appearances
Work History
Superintendente de Relacionamento Clientes at SulAmerica ING
Education
Ana has no verified education history
More Information
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Location : São Paulo, São Paulo, Brazil
Job Level : N/A
Designation : Superintendente de Relacionamento Clientes at SulAmerica ING
