Ana Grace

Initiator
DISC Type : Di

Vice President Customer Experience and Digital Strategy at Whataburger

Windermere, Florida, United States

Overview

Ana Grace is the VP of Customer Experience and Digital Strategy at Whataburger, with over 20 years of experience driving growth at brands like Disney, Meta, and Walmart. She specializes in AI-driven personalization and customer experience transformation. People who have worked with her describe her as a strategic, customer-centric leader who fosters a great culture.

Ana is a passionate advocate for diversity in tech, serving as a Board Member for Women in Product. She is dedicated to fostering community and shaping the next generation of female product leaders, previously having brought a local TEDx event to a higher level through her organizational leadership.

Unique fact: Ana holds patents for e-commerce innovations, including a universal purchase path with a cross-selling filter and a system for generating optimized content.

Personality Overview

Impact-Oriented

Conviction Driven

Risk-Accepting

They don’t mind taking a stand if they believe in something.  They usually prefer to drive the conversation. They respond well to objective pitches but also attach some value to relationships.

Topics They Care About

AI in Commerce
Led AI product for commerce at Meta and recently moderated a panel on moving "from hype to how" in AI, showing a deep, current interest in its practical application.
Customer Experience
Her entire career, including current and recent VP roles at Whataburger and Disney, has centered on transforming digital and physical customer experiences for millions of users.
Women in Product
As a long-serving Board Member for Women in Product, she actively works to create a supportive community and advocates for diversity and inclusion in the tech industry.

Media Appearances

Ana has no verified media appearances

Work History

10-2025
Vice President Customer Experience and Digital Strategy at Whataburger
6-2018
Board Of Directors at Women In Product
7-2023 - 10-2025
Vice President, Product & Operations at Disney Parks, Experiences and Products
8-2020 - 1-2023
Director of AI Product Management at Meta
2-2019 - 4-2020
Vice President Of Product Management at Macy's

Education

BS from Texas A&M University

More Information

Social Presence :

Prographics :

Exp : 6 Location : Windermere, Florida, United States Job Level : Senior Designation : Vice President Customer Experience and Digital Strategy at Whataburger
URL has been copied!

Insights For Selling To Ana

During A Call Or A Meeting

DO's

  • Look like someone who is on top of their game
  • Focus on the big picture and the strategic value of your product
  • Keep your pitch focused on the impact but insert some anecdotes into it

DONT's

  • Don’t be too verbose or overly friendly; a little bit, however, is fine
  • Don’t keep repeating the same information, it could make them impatient
  • Don't be unorganized, be prepared for the pitch

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ana is

  • Product value plays a big role, followed by relationship and a sense of achievement.
  • Will you ever get a clear answer from Ana

  • If they do not firmly believe in you, they will refuse without hesitation.

Insights For Deal Planning

    How fast (or slow) will Ana move?

  • If they develop confidence in your product and you, then they can make fast decisions.
  • Can Ana take some risk or not?

  • If necessary, they have the ability to take risky decisions.

You And Ana

Personality Compatibility


More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.