Ana Grace in

Ana Grace

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Vice President Customer Experience and Digital Strategy at Whataburger
📍 Windermere, Florida, United States

Ana Grace is the VP of Customer Experience and Digital Strategy at Whataburger, with over 20 years of experience driving growth at brands like Disney, Meta, and Walmart. She specializes in AI-driven personalization and customer experience transformation. People who have worked with her describe her as a strategic, customer-centric leader who fosters a great culture.

Ana is a passionate advocate for diversity in tech, serving as a Board Member for Women in Product. She is dedicated to fostering community and shaping the next generation of female product leaders, previously having brought a local TEDx event to a higher level through her organizational leadership.

Unique fact: Ana holds patents for e-commerce innovations, including a universal purchase path with a cross-selling filter and a system for generating optimized content.

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Experience
6 Years
Current Role
Vice President Customer Experience and Digital Strategy
Job Level
Senior
Location
Windermere, Florida, United States
Personality Overview

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Decision Approach
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Priorities

Topics Ana cares about

AI in Commerce
Led AI product for commerce at Meta and recently moderated a panel on moving "from hype to how" in AI, showing a deep, current interest in its practical application.
Customer Experience
Her entire career, including current and recent VP roles at Whataburger and Disney, has centered on transforming digital and physical customer experiences for millions of users.
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Career

Work history

10-2025
Vice President Customer Experience and Digital Strategy
Whataburger
6-2018
Board Of Directors
Women In Product
7-2023 - 10-2025
Vice President, Product & Operations
Disney Parks, Experiences and Products
8-2020 - 1-2023
Director of AI Product Management
Meta
2-2019 - 4-2020
Vice President Of Product Management
Macy's
In the press

Media appearances

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Education
BS
Texas A&M University
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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