Ana Keating is a senior customer operations leader with over 15 years of experience at major companies including Farfetch, ClickUp, and Zendesk. Currently the Global Head of Service Desk at Origina, she specializes in designing exceptional end-to-end customer journeys and holds a degree in Business and Information Technology from Trinity College Dublin.
Colleagues and direct reports consistently describe her as a "natural leader" and a "superb human being" who excels as a mentor, actively helping her team members develop professionally and personally. She is praised for her knowledge and confidence.
She has a uniquely diverse background, having led customer operations across industries ranging from online gaming (Pokerstars, Zynga) and e-commerce (Farfetch) to enterprise SaaS (Zendesk, ClickUp).
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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