Ana María Luján Noriega in

Ana María Luján Noriega

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Jefa de oficina de Atención al cliente at Afore XXI Banorte
📍 Querétaro, Mexico

Ana María Luján Noriega is the Head of the Customer Service Office at Afore XXI Banorte, with experience in customer attention and sales management. Her career highlights include coordinating training programs and developing institutional alliances.

Outside of her professional roles, Ana María has a strong interest in human development and personal coaching. She also has experience in fundraising and implementing projects for financial and in-kind contributions.

She is passionate about offering services in leadership development, change management, and public speaking.

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Experience
15 Years
Current Role
Jefa de oficina de Atención al cliente
Location
Querétaro, Mexico
Personality Overview

How Ana shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Ana cares about

Customer Service Excellence
As Jefa de Oficina de Atención al Cliente, she is dedicated to enhancing customer experience and resolving issues effectively.
Leadership Development
She offers services in leadership coaching and has coordinated training programs, indicating a strong focus on professional growth.
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Career

Work history

2-2026
Jefa de oficina de Atención al cliente
Afore XXI Banorte
3-2023 - 2-2026
Ejecutiva. VSI
Santander
6-2020 - 12-2020
Coordinadora de programas capacitación
Nueva Ruta
10-2013 - 4-2019
Coordinadora de Gap
Coaching2b
2-2006 - 1-2013
Procuración de Fondos y Desarrollo Institucional
Centro de Cirugía Especial de México, IAP
In the press

Media appearances

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Education
2-1998 - 3-2000
Licenciatura
Universidad Galileo
2010 - 2012
Diploma
The Indiana University Center of Philantropy
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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