Ana Paula Brossa
Questioner · DISC type cAna Paula Brossa is a customer experience leader with over 15 years of experience at companies like Enel, Empiricus, and Cogna Educação. An ESPM MBA graduate, she excels in managing large teams, driving digital transformation, and optimizing the customer journey through data-driven, human-centric strategies.
She is a recipient of the "Best Customer Service Award, " recognizing her excellence in team and project management.
Read the full overview →How Ana shows up
It is quite likely of them to ask for pricing or other concessions. While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters. They prefer to fully evaluate every situation.
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DISC profile (public)
Calculativeness (C)
Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.
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