Ana Paula Gutierres
Login to view DISC.Ana Paula Gutierres is the Head of Customer Care at Natura, leveraging extensive experience from roles at Fleury and Credicard. A graduate of FGV, she is recognized for her technical knowledge and her ability to lead large teams to achieve significant results in customer relations and financial performance.
She is passionate about celebrating her teams achievements, frequently highlighting their award wins at industry events. Ana Paula is dedicated to continuous learning and staying current on customer relationship trends, emphasizing the importance of humanized service in an increasingly digital world.
She champions Naturas "Bem Estar Bem" (Well-Being) philosophy, integrating it directly into her customer care strategy.
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