Andersen Y.

Sharpshooter
DISC Type : CD

Head of Solutions Engineering at Giga

San Francisco, California, United States

Overview

Andersen is the Head of Solutions Engineering at Giga, leveraging his experience from scaling Front from $1m to $100m. A graduate of UC San Diego with a marketing certificate, colleagues describe him as a technically savvy, bright, and rapid learner. He specializes in building and leading world-class solutions organizations.

Passionate about social causes, Andersen founded and created "OutFront, " an employee resource group focused on empowering and supporting LGBTQ+ employees and their allies. His commitment to equality was recognized with the San Diego Democrat Freedom Award, highlighting his work in the community.

Unique Fact: Andersen was featured in the UC San Diego Triton campus brochure for his contributions to diversity.

Personality Overview

Fast But Analytical

Precise But Practical

Thorough Evaluator

They prefer to move quickly, and expect the same from others.  They do not care very much about building rapport or relationships. They are less concerned about the product and more about its potential impact.

Topics They Care About

Solutions Leadership
He leads Solutions Engineering at Giga and has written about how the role is expanding to become a general manager of customer value across the full journey.
AI in Customer Support
His current company, Giga, focuses on AI agents for customer support, and he previously co-hosted webinars on AI launches at Front.
Startup Scaling
He was instrumental in Front's growth from $1m to $100m in revenue and now acts as a startup advisor for companies like Codi.

Media Appearances

Andersen has no verified media appearances

Work History

12-2025
Head of Solutions Engineering at Giga
8-2025
Advisor at Codia
2-2025 - 12-2025
Director, Solutions, Success, and Services at Front
10-2021 - 2-2025
Director, Solutions Engineering & Architecture at Front
7-2022 - 1-2025
Creator of OutFront at Front

Education

Bachelor of Arts from UC San Diego
Marketing Certificate from University of California, San Diego - Extension

More Information

Social Presence :

Prographics :

Exp : 6 Location : San Francisco, California, United States Job Level : Mid-senior Designation : Head of Solutions Engineering at Giga
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Insights For Selling To Andersen

During A Call Or A Meeting

DO's

  • Be respectful but crisp
  • Help them weigh the risks by sharing objective proof points without becoming too analytical
  • Objectively showcase the impact that your product creates

DONT's

  • Avoid being too verbose
  • Do not spend too much time focusing on product tech or features
  • Don’t focus on process and rules, give the impression of being a ‘gets it done’ person

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Andersen is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Andersen

  • If they decide not to use your product, they will say no clearly.

Insights For Deal Planning

    How fast (or slow) will Andersen move?

  • If convinced, they can reach decisions quite fast.
  • Can Andersen take some risk or not?

  • They do not shy away from taking risks, but can be quite binary about them.

You And Andersen

Personality Compatibility


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