Andie (Andreina) Morales in

Andie (Andreina) Morales

Trailblazer · DISC type ID
Vice President Community Operations at Instawork
📍 United States

Andie Morales is a growth-focused operations executive specializing in AI transformation and customer-centric design for tech and EdTech platforms. A Harvard MBA graduate, she scales high-growth companies by building data-driven systems. Colleagues describe her as a smart, strategic, and empathic leader who is deeply compassionate and results-focused.

Beyond her executive roles, Andie is passionate about entrepreneurship, having founded a digital media startup for Spanish-speaking food enthusiasts called Pizca & Sal. She is also an active member of the Harvard Business School Alumni Forum, valuing peer support for professional and personal growth.

Unique fact: Her innovative use of WhatsApp Business for customer experience was featured by Facebook as a pioneering success story.

Read the full overview →
Experience
2 Years
Current Role
Vice President Community Operations
Job Level
Senior
Location
United States
Personality Overview

How Andie shows up

Achievement-Oriented
Persuasive
Charismatic

They will fight for you if they come to believe in you. They are charming and have the ability to align others behind their decisions. They like to keep things under control.

Priorities

Topics Andie cares about

AI in Operations
Architected and implemented AI-first operations at Instawork, automating workflows, reducing contact rates by 25%, and leveraging AI for trust and safety.
Marketplace Growth
As VP of Community Operations, she leads the strategy for both sides of the Instawork marketplace, scaling the global organization from 80 to 400+ FTEs.
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Career

Work history

Vice President Community Operations
Instawork
Director of Technology Operations
Aprende Institute
Head of Customer Experience
Open Education
CEO & Founder
Pizca & Sal, LLC
3-2010 - 2-2013
Senior Director Training & Development
Kaplan Higher Education
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
MBA
Harvard Business School
Bachelor of Science (BS)
UCAB - Universidad Católica Andrés Bello
Social presence
in
Behavioral profile

DISC profile (public)

I

Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

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