André Müller-Bergmann

Examiner
DISC Type : cs

Head of Service Desk Bechtle GmbH IT-Systemhaus Hannover/ Gütersloh at Bechtle

Hannover, Lower Saxony, Germany

Overview

André has no verified overview

Personality Overview

Process Oriented

Late Adopter

Unexpressive

Being observant comes to them naturally.  They do not like taking risks at all and go for proven options in the end. They are heavily focused on quality and prefer doing things the right way, even if it takes time.

Topics They Care About

André has no verified topics they care about

Media Appearances

André has no verified media appearances

Work History

7-2025
Head of Service Desk Bechtle GmbH IT-Systemhaus Hannover/ Gütersloh at Bechtle
4-2022 - 7-2025
Leitung Remote Operation Center IT-Systemhaus Hannover at Bechtle
10-2014 - 3-2022
IT-Service Manager at Bechtle
4-2010 - 8-2014
Consultant - Operations Technology Faultmanagement, Customer Enabling Team at Vodafone
9-2008 - 3-2010
Customer Service Technik, Data-Solution-Team at Vodafone

Education

1-1999 - 12-1999
Sparkassenfachwirt from Sparkassenakademie Hannover
1995 - 1997
Sparkassenkaufmann from Stadtsparkasse Hildesheim

More Information

Social Presence :

Prographics :

Exp : 31 Location : Hannover, Lower Saxony, Germany Job Level : Mid-senior Designation : Head of Service Desk Bechtle GmbH IT-Systemhaus Hannover/ Gütersloh at Bechtle
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Insights For Selling To André

During A Call Or A Meeting

DO's

  • Spend time addressing concerns around risk and change, they will have them even if they don't express them
  • Be firm in your communication and stay in control
  • Ask them which other stakeholders would be important for this purchase decision

DONT's

  • Don't rely on relationship building even if they act pleasantly
  • Avoid getting into storytelling mode, especially when they ask specific questions
  • Don't use phrases like 'do not worry', 'i promise' etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with André is

  • Low-risk, adoption by others are very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from André

  • Often, they don't say no, or keep going about it in circles.

Insights For Deal Planning

    How fast (or slow) will André move?

  • They do not like to rush and therefore can be quite slow in their decision-making.
  • Can André take some risk or not?

  • They have little risk-appetite and prefer to take measured decisions.

You And André

Personality Compatibility


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