André Silva Rosa
Login to view DISC.André Silva Rosa is a Manager of Operational Control and Planning at Orizon with extensive experience in WFM, BI, and CX strategy. He has a proven track record of optimizing contact center operations and profitability for major clients. He holds an MBA and has studied Digital Transformation at USP.
Colleagues describe André as a dynamic, supportive, and business-focused leader who is an excellent communicator. He is committed to personal development, holding certifications in leadership, emotional intelligence, and charisma, demonstrating his focus on influencing and developing people around him.
Unique fact: André has direct experience implementing specialized Workforce Management tools, such as Tephra, to improve operational efficiency.
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Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
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DISC profile (public)
DISC behavioral profile
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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