Andrea Cugolo
Login to view DISC.Andrea Cugolo is a seasoned operations leader with over eight years as National Customer Manager at Seguros Unimed. She specializes in customer experience (CX), call center management, and quality assurance. People who have worked with her describe her as dedicated, competent, and results-focused, with a postgraduate degree from Universidade Presbiteriana Mackenzie.
Andrea is keenly interested in continuous learning and professional development. She is actively enhancing her knowledge in artificial intelligence and its business applications to drive innovation in her field.
She is currently pursuing a certification in "AI for Business" from Ibmec to better leverage digital transformation for process optimization.
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Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
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DISC profile (public)
DISC behavioral profile
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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